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Inventory endpoint 504

  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11247x)
    PRO premium

    80 Beiträge

    Frankreich

    Hello

    We got issues with the endpoint to fetch our inventory : Link (https) got a bunch of 504, sometimes got a reply between 40 and 60s to fetch 500 items :/
    numberOfItems parameters has no effect on request time, i have tried from 50 to 500.
    Can you check this perf issue plz ?

    Regards
  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11247x)
    PRO premium

    80 Beiträge

    Frankreich

    :d-unhappy:
    is there is someone of delcampe staff checking this forum ?
  • @lco
    Administrator
    Account geschlossen

    94 Beiträge

    Belgien

    :d-unhappy:
    is there is someone of delcampe staff checking this forum ?
    • Erstellt am 20.06.2025 um 02:48
    • #1914097
    Hello comptoirdesmonnaies,

    If you get a 504 response we should have logged an error in the monitoring system, and I've not been able to match with you account. Also, I've not been able to reproduce this error by trying the same call multiple times.

    I think this might be related to some period when our servers are more loaded, can you please provide the precise time when those errors happened? It would greatly help me to do the investigation.

    Regards,

    Laurent.
  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11247x)
    PRO premium

    80 Beiträge

    Frankreich

    Hello comptoirdesmonnaies,

    If you get a 504 response we should have logged an error in the monitoring system, and I've not been able to match with you account. Also, I've not been able to reproduce this error by trying the same call multiple times.

    I think this might be related to some period when our servers are more loaded, can you please provide the precise time when those errors happened? It would greatly help me to do the investigation.

    Regards,

    Laurent.
    • Erstellt am 20.06.2025 um 08:21
    • #1914184
    Hi Laurent

    Thx for the reply
    I have tried manually from postman a few second ago, no 504 errors this time but it tooks about 45s for 500 items, seems slow because we have to fetch 300K.
    Enclosed you will find error log with UTC date when error occured on automated process.

    Regards
    board
  • Servitel
    Servitel
    free

    430 Beiträge

    Schweiz

    Hi Laurent

    Thx for the reply
    I have tried manually from postman a few second ago, no 504 errors this time but it tooks about 45s for 500 items, seems slow because we have to fetch 300K.
    Enclosed you will find error log with UTC date when error occured on automated process.

    Regards
    • Erstellt am 20.06.2025 um 10:24
    • #1914208
    It's normal. We have 2 clients with more than 1 millions items. The first query take 45/60 seconds.

    I suggest you to increase the connection timeout to avoid this error
  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11247x)
    PRO premium

    80 Beiträge

    Frankreich

    It's normal. We have 2 clients with more than 1 millions items. The first query take 45/60 seconds.

    I suggest you to increase the connection timeout to avoid this error
    • Erstellt am 20.06.2025 um 10:39
    • #1914220
    Hi Servitel

    I can increase my query timeout but over 60s delcampe API timeout with 504 it will not help, the best would be to optimize endpoint and probably the slow query behind.

    Regards,
  • Servitel
    Servitel
    free

    430 Beiträge

    Schweiz

    Hi Servitel

    I can increase my query timeout but over 60s delcampe API timeout with 504 it will not help, the best would be to optimize endpoint and probably the slow query behind.

    Regards,
    • Erstellt am 20.06.2025 um 11:21
    • #1914232
    On my experience the slow response is on the first 1000 items only
    I have taken a look to your call and I suggest you to use this endpoint instead of /item/fixedprice/opened:
    /item/opened

    this endpoint is optimized for clients with more than 100000 items like you and me :)
  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11247x)
    PRO premium

    80 Beiträge

    Frankreich

    On my experience the slow response is on the first 1000 items only
    I have taken a look to your call and I suggest you to use this endpoint instead of /item/fixedprice/opened:
    /item/opened

    this endpoint is optimized for clients with more than 100000 items like you and me :)
    • Erstellt am 20.06.2025 um 11:26
    • #1914235
    Hi Servitel

    Will give it a try and keep you informed thx !
  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11247x)
    PRO premium

    80 Beiträge

    Frankreich

    On my experience the slow response is on the first 1000 items only
    I have taken a look to your call and I suggest you to use this endpoint instead of /item/fixedprice/opened:
    /item/opened

    this endpoint is optimized for clients with more than 100000 items like you and me :)
    • Erstellt am 20.06.2025 um 11:26
    • #1914235
    It's actually much faster on this endpoint, amazing that it's another customer who responds instead of official Delcampe support, but thank you. :d-unhappy:

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