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“Contact the buyer” button

athens_phil 100% (8672x)

46 berichten

Griekenland
I think the “Contact the buyer” button is not sending messages. 5 messages to buyers were not answered. Or I did not receive their response. Is anyone else having this problem?
- Aangemaakt 30 jun 2025 op 04:18 (#1916776)
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@cecilia

701 berichten

België
athens_phil

I think the “Contact the buyer” button is not sending messages. 5 messages to buyers were not answered. Or I did not receive their response. Is anyone else having this problem?

Aangemaakt 30 jun 2025 op 04:18

#1916776
Hello "athens_phil",

Some messages may be temporarily blocked for further analysis if you request additional information from your buyers, to check that there is no risk of off-site payment. Messages are released as soon as possible.
However, it is also possible that your buyers do not reply to you. In this case, if you notice that you have not received a reply and that 7 days have passed after sending the message, we invite you to open a dispute: Link (https)

Have a great day!

Kind regards,
Cecilia
- Aangemaakt 30 jun 2025 op 04:49 (#1916782)
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athens_phil 100% (8672x)

46 berichten

Griekenland
The communication was in Greek. I guess you are "Lost in Translation" !!
- Aangemaakt 30 jun 2025 op 07:14 (#1916845)
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athens_phil 100% (8672x)

46 berichten

Griekenland
anyway, thanks Καικιλία !
- Aangemaakt 30 jun 2025 op 07:20 (#1916851)
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“Contact the buyer” button