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Pictures in New auctions Not working/Not Vissible.

  • nexus6
    nexus6 100% (33733x)
    PRO advanced

    18 berichten

    Griekenland

    Hello,
    I have noticed that some times, Pictures are not visible - not working in New auctions for some reason.
    Sometimes in the past to mine and others stores also.

    Yesterday & today the same. I also received a message by a member of the site and told me that he couldn't not see the auctions pictures.
    Even if by modifying.editing the auctions, delete the ''destroyed picture'' and replace it again with the same, still it's not working.
    I always used and still using jpg files. I don't think it's something it's something I do wrong. I see it in other stores also.

    Do you know what it is?, Can it be fixed please?
    Thank u in advance.
    Markos
    board
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 berichten

    Verenigd Koninkrijk

    Hello,
    I have noticed that some times, Pictures are not visible - not working in New auctions for some reason.
    Sometimes in the past to mine and others stores also.

    Yesterday & today the same. I also received a message by a member of the site and told me that he couldn't not see the auctions pictures.
    Even if by modifying.editing the auctions, delete the ''destroyed picture'' and replace it again with the same, still it's not working.
    I always used and still using jpg files. I don't think it's something it's something I do wrong. I see it in other stores also.

    Do you know what it is?, Can it be fixed please?
    Thank u in advance.
    Markos
    • Aangemaakt 2 okt 2021 op 05:00
    • #1331494
    It looks as though there are still problems today with images not showing. Not transferring to Pinterest. Not showing when posting on Facebook or Twitter etc. Seems to come and go, but I also noticed it a lot yesterday too.
  • @miranda
    Beheerder
    @miranda

    516 berichten

    België

    Hello,
    I have noticed that some times, Pictures are not visible - not working in New auctions for some reason.
    Sometimes in the past to mine and others stores also.

    Yesterday & today the same. I also received a message by a member of the site and told me that he couldn't not see the auctions pictures.
    Even if by modifying.editing the auctions, delete the ''destroyed picture'' and replace it again with the same, still it's not working.
    I always used and still using jpg files. I don't think it's something it's something I do wrong. I see it in other stores also.

    Do you know what it is?, Can it be fixed please?
    Thank u in advance.
    Markos
    • Aangemaakt 2 okt 2021 op 05:00
    • #1331494
    Hello,

    We are working on this issue.
    Currently, we haven't found any solution.

    We will keep you updated through our Incident report: Link (https)

    Thank you for your patience and sorry for the inconvenience caused.


    Kind regards,
    Miranda
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 berichten

    Verenigd Koninkrijk

    Hello,

    We are working on this issue.
    Currently, we haven't found any solution.

    We will keep you updated through our Incident report: Link (https)

    Thank you for your patience and sorry for the inconvenience caused.


    Kind regards,
    Miranda
    • Aangemaakt 4 okt 2021 op 03:27
    • #1332295
    Thanks for the update Miranda
  • @cecilia
    Beheerder
    @cecilia

    701 berichten

    België

    Hello,

    We inform you that the situation is back to normal.
    Our technicians have been able to correct the problem concerning the images, which should now all appear.
    We also confirm that there was no loss of images.
    We thank you for your patience and understanding.

    Kind regards,
    Cecilia
  • nexus6
    nexus6 100% (33733x)
    PRO advanced

    18 berichten

    Griekenland

    Thank you Miranda, Cecilia and all!! :applause:

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