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Ask Payment / Print Delivery Note not working

  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
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    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 03:08
    • #347209
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 13 aug 2011 op 04:12
    • #347215
    I was beginning to think that it was only me!

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
    wycombe1 100% (88989x)
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    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 03:08
    • #347209
    Same problem at 9.40am UK time.

    I have several customers 'jumping up and down' demanding invoices so they can pay for their items. I'll give it until mid day then I will have to 'manually' produce and calculate invoices which is a major pain in the butt to put it mildly!
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Same problem at 9.40am UK time.

    I have several customers 'jumping up and down' demanding invoices so they can pay for their items. I'll give it until mid day then I will have to 'manually' produce and calculate invoices which is a major pain in the butt to put it mildly!
    • Aangemaakt 13 aug 2011 op 04:39
    • #347222
    It appears to be working again at 10.30am ... thankfully.

    Alan Catherall
    [Hoatzinstamps]
  • greenmouse
    greenmouse 100% (3574x)
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    It appears to be working again at 10.30am ... thankfully.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 05:34
    • #347232
    Managed to get an invoice out on the 3rd attempt but now the gentleman who bought says that he is unable to pay by Paypal through the site e wallet.
    Anyone else having this problem.
    greenmouse.
  • wycombe1
    wycombe1 100% (88989x)
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    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 03:08
    • #347209
    At 17.56 UK time the invoicing system is down again (at least for me). Fortunately I managed to get most out during the window when it was operating. I hope this is fixed soon as the weekend is my busiest selling period!
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

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    At 17.56 UK time the invoicing system is down again (at least for me). Fortunately I managed to get most out during the window when it was operating. I hope this is fixed soon as the weekend is my busiest selling period!
    • Aangemaakt 13 aug 2011 op 12:56
    • #347285
    At 18.28 it appeared to working ... at least for me.

    Alan Catherall
    [Hoatzinstamps]
  • battlestamps
    battlestamps 100% (15803x)
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    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 03:08
    • #347209
    As of 2:35PM Eastern standard time, it's not working here for me in the states.
  • winnipeg
    winnipeg 100% (5985x)
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    Canada

    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 03:08
    • #347209
    Same problem here in Toronto,Canada.15.10 ET.
  • woomik
    woomik 100% (19913x)
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    Ask Payment / Print Delivery Note
    ---------------------------------------------
    The ability to print an invoice / packing list AND sent an invoice are not working as at 8 a.m. (UK time).

    When selecting the buttons to Ask Payment or Print Delivery Note you are offered a blank screen!

    Clearly this is an URGENT problem to be fixed. I hope someone from Delcampe is watching the Forum.

    Anyone else experiencing the same problem?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 03:08
    • #347209
    Not working for me in UK 20:33

    Mike
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Not working for me in UK 20:33

    Mike
    • Aangemaakt 13 aug 2011 op 15:33
    • #347319
    OK, not working for me again either ... giving up for the day ... thankfully some sales to compensate ... pity I can't send any invoices.

    Delcampe - you really have to get on top of this ... introducing a new feature the purpose of which isn't clear anyway and that causes such disruption and which can't have been tested very well is just MADNESS!

    Alan Catherall
    [Hoatzinstamps]
  • woomik
    woomik 100% (19913x)
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    OK, not working for me again either ... giving up for the day ... thankfully some sales to compensate ... pity I can't send any invoices.

    Delcampe - you really have to get on top of this ... introducing a new feature the purpose of which isn't clear anyway and that causes such disruption and which can't have been tested very well is just MADNESS!

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 16:12
    • #347325
    Started working again earlier but stopped again just now 00:17 UK time.

    Mike
  • battlestamps
    battlestamps 100% (15803x)
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    Started working again earlier but stopped again just now 00:17 UK time.

    Mike
    • Aangemaakt 13 aug 2011 op 19:17
    • #347334
    It's working here again at 7:28PM EST. I was able to get all my invoices out without any problems.
  • woomik
    woomik 100% (19913x)
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    It's working here again at 7:28PM EST. I was able to get all my invoices out without any problems.
    • Aangemaakt 13 aug 2011 op 19:29
    • #347336
    Still not working for me 00:35 UK time.

    Mike
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    It appears to be working again at 10.30am ... thankfully.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 13 aug 2011 op 05:34
    • #347232
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1131 berichten

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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 13 aug 2011 op 20:03
    • #347338
    Still not working at 7.11am UK time.

    THIS IS ABSOLUTELY CRAZY AND NOT A WORD OF COMMUNICATION FROM DELCAMPE.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

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    Still not working at 7.11am UK time.

    THIS IS ABSOLUTELY CRAZY AND NOT A WORD OF COMMUNICATION FROM DELCAMPE.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 14 aug 2011 op 02:13
    • #347346
    Working again at 8am UK time.
    For how long is anyone's guess of course.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Working again at 8am UK time.
    For how long is anyone's guess of course.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 14 aug 2011 op 03:11
    • #347353
    And now my customers are experiencing difficulty paying me via e-Wallet. What a PITA this is becoming.

    What is going wrong - an explanation / apology from delcampe wouldn't go amiss.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    And now my customers are experiencing difficulty paying me via e-Wallet. What a PITA this is becoming.

    What is going wrong - an explanation / apology from delcampe wouldn't go amiss.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 14 aug 2011 op 06:39
    • #347409
    And now - I can't send invoices again. [11.40am UK time]

    What the :censored: is going on.

    Alan Catherall
    [Hoatzinstamps]

  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    And now - I can't send invoices again. [11.40am UK time]

    What the :censored: is going on.

    Alan Catherall
    [Hoatzinstamps]

    • Aangemaakt 14 aug 2011 op 06:42
    • #347410
    The system came up ... and now it's back down again.

    It is difficult to imagine what is going on but the disruption caused to sellers and buyers alike is shameful.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
    wycombe1 100% (88989x)
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    The system came up ... and now it's back down again.

    It is difficult to imagine what is going on but the disruption caused to sellers and buyers alike is shameful.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 14 aug 2011 op 08:31
    • #347427
    At 15.30 not working again!

    Anyway I'm giving up until tomorrow. Fortunately it has not stopped anyone buying from me (as far as I know). So I fervently hope this current batch of bugs is fixed by then.

    A progress report by Delcampe would not be amiss. These things happen but the apparent 'news blackout' does not keep tempers even or engender much confidence.
  • battlestamps
    battlestamps 100% (15803x)
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    At 15.30 not working again!

    Anyway I'm giving up until tomorrow. Fortunately it has not stopped anyone buying from me (as far as I know). So I fervently hope this current batch of bugs is fixed by then.

    A progress report by Delcampe would not be amiss. These things happen but the apparent 'news blackout' does not keep tempers even or engender much confidence.
    • Aangemaakt 14 aug 2011 op 10:35
    • #347443
    At 2:15pm EST it's not working again. Some buyers reported problems earlier today when they tried to pay online.
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    At 2:15pm EST it's not working again. Some buyers reported problems earlier today when they tried to pay online.
    • Aangemaakt 14 aug 2011 op 14:18
    • #347470
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 14 aug 2011 op 14:36
    • #347474
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)