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Error code 500 ??

  • prescott9376
    prescott9376 100% (491x)
    standard

    80 messaggi

    Regno Unito

    Hello, Does anyone know what this code means? it comes up when opening some of my listings (I estimate about 1100) with the message "This page cannot be displayed at this time".

    They were all listed in the other collections category, although CS have kindly moved them to another category, at my request, the problem persists. CS told me it could be my browser, I have changed it but still getting the Error code.

    It only affects the 1100 listings that were in this particular category.

    Perhaps someone could look at this listing & tell me what they see.

    4 Leopard - Butterflies & Moths 1938 - Gallaher Cigarette Card - Original - Wildlife
    #1456503013.

    Many thanks
    Paul
  • @cecilia
    Amministratore
    @cecilia

    701 messaggi

    Belgio

    Hello, Does anyone know what this code means? it comes up when opening some of my listings (I estimate about 1100) with the message "This page cannot be displayed at this time".

    They were all listed in the other collections category, although CS have kindly moved them to another category, at my request, the problem persists. CS told me it could be my browser, I have changed it but still getting the Error code.

    It only affects the 1100 listings that were in this particular category.

    Perhaps someone could look at this listing & tell me what they see.

    4 Leopard - Butterflies & Moths 1938 - Gallaher Cigarette Card - Original - Wildlife
    #1456503013.

    Many thanks
    Paul
    Hello again,

    I think I misunderstood your message. I thought it was the "other collections" category page that led to a 500 error, which was not the case on our side.

    Nevertheless, I checked with your example above and I do see an anomaly.

    So I contacted our IT department. I'll let you know as soon as they give me more information.

    Best regards,
    Cecilia
  • prescott9376
    prescott9376 100% (491x)
    standard

    80 messaggi

    Regno Unito

    Good Morning Cecilia & Thank you.
    Paul
  • @cecilia
    Amministratore
    @cecilia

    701 messaggi

    Belgio

    Good Morning Cecilia & Thank you.
    Paul
    Hello Paul,

    I sent you all the information given by our IT department by e-mail.

    Everything should be resolved by now.

    Thank you for your patience.

    Have a nice day!

    Kind regards,
    Cecilia

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