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Problem forwarding mail from Delcampe

collectoravenue 100% (2012x)

31 messaggi

Italia
Hi there,
I'm using a gmail account for Delcampe and I have a rule that forwards any message from Delcampe to another account.
Everything worked well untill yesterday.
Then the rule fails with this message:
550 5.7.509 Access denied, sending domain [DELCAMPE.COM] does not pass DMARC verification and has a DMARC policy of reject.

Any suggestion?

Thank you
Daniele
- Creato 8 feb 2024 a 06:11 (#1678108)
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Amministratore

@elise

807 messaggi

Belgio
collectoravenue

Hi there,
I'm using a gmail account for Delcampe and I have a rule that forwards any message from Delcampe to another account.
Everything worked well untill yesterday.
Then the rule fails with this message:
550 5.7.509 Access denied, sending domain [DELCAMPE.COM] does not pass DMARC verification and has a DMARC policy of reject.

Any suggestion?

Thank you
Daniele

Creato 8 feb 2024 a 06:11

#1678108
Hello,

Thank you for your message.

Your issue has been reported to our IT team.

We will get back to you as soon as possible.

Best regards,

The Delcampe Team
- Creato 8 feb 2024 a 10:22 (#1678252)
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collectoravenue 100% (2012x)

31 messaggi

Italia
Thank you
Kind Regards
Daniele
- Creato 8 feb 2024 a 10:40 (#1678285)
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collectoravenue 100% (2012x)

31 messaggi

Italia
Maybe it's interesting that the message farrived to let me know about your answer, was correctly forwarded.
- Creato 8 feb 2024 a 10:44 (#1678291)
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Amministratore

@cecilia

722 messaggi

Belgio
collectoravenue

Thank you
Kind Regards
Daniele

Creato 8 feb 2024 a 10:40

#1678285
Hello "collectoravenue",

Our IT team has found the cause of these emails not being received and has corrected it. As a result, the emails that were previously blocked are gradually being forwarded to the members affected.
We estimate that it will take 48 hours before the situation is completely resolved.

This may solve your problem.

However, you are still experiencing this problem early next week, please contact us again.

Thank you for your understanding and patience with this inconvenience.

Kind regards,
Cecilia
- Creato 9 feb 2024 a 05:05 (#1678945)
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collectoravenue 100% (2012x)

31 messaggi

Italia
Thank you for your help.
Kind regards
Daniele
- Creato 9 feb 2024 a 05:07 (#1678951)
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Problem forwarding mail from Delcampe

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