Ricerca
Chiudere
  1. Benvenuto
  2. I Forum
  3. Technical problems
  4. Cannot reply to questions
Elenco dei foro Elenco dei messaggi

Cannot reply to questions

  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messaggi

    Regno Unito

    There seems to be an intermittent problem with questions.
    Sometimes it is impossible to reply to a question asked by a customer. I click the link in the email but either it either says it is not possible to reply to the question , or the link goes to the item page and says there is no question to answer!

    The only way to reply is to find the customers profile page and then send a direct message instead.
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    There seems to be an intermittent problem with questions.
    Sometimes it is impossible to reply to a question asked by a customer. I click the link in the email but either it either says it is not possible to reply to the question , or the link goes to the item page and says there is no question to answer!

    The only way to reply is to find the customers profile page and then send a direct message instead.
    • Creato 22 lug 2017 a 04:36
    • #724354
    Hello,

    Could you please contact our Customer Service with an example? We'll make sure to look into it.

Unisciti alla community di collezionisti!

Registrati Login