Ricerca
Chiudere
  1. Benvenuto
  2. I Forum
  3. Technical problems
  4. Requesting an invoice
Elenco dei foro Elenco dei messaggi

Requesting an invoice

  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • woomik
    woomik 100% (19913x)
    free

    224 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 24 apr 2012 a 04:50
    • #383087
    Yes - I've been getting three e-mails each time.

    It's annoying as I have to check them all just in case they have been sent separately and there may be a message from the buyer in one.
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 24 apr 2012 a 04:50
    • #383087
    I get the occasional duplicate, but not 3 or 4 of them.

    I agree with you about the buyer having to wait until an invoice has been sent, but it may well be frustrating for some of the experienced buyers, who do happen to read a seller's t&c and s&h, and who do get it right.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    I get the occasional duplicate, but not 3 or 4 of them.

    I agree with you about the buyer having to wait until an invoice has been sent, but it may well be frustrating for some of the experienced buyers, who do happen to read a seller's t&c and s&h, and who do get it right.
    • Creato 24 apr 2012 a 10:29
    • #383148
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Yes - I've been getting three e-mails each time.

    It's annoying as I have to check them all just in case they have been sent separately and there may be a message from the buyer in one.
    • Creato 24 apr 2012 a 07:44
    • #383121
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 24 apr 2012 a 04:50
    • #383087
    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creato 25 apr 2012 a 05:38
    • #383290
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creato 25 apr 2012 a 05:38
    • #383290
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 28 apr 2012 a 15:50
    • #383878
    I had 6 on Wednesday from a single buyer, but he did buy 8 cards. The request came through in 2's at 3 different time intervals.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    I had 6 on Wednesday from a single buyer, but he did buy 8 cards. The request came through in 2's at 3 different time intervals.
    • Creato 28 apr 2012 a 16:51
    • #383882
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 29 apr 2012 a 03:33
    • #383903
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creato 25 apr 2012 a 05:38
    • #383290
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 7 mag 2012 a 03:49
    • #385000
    Hello Old_postcards,


    Thank you for keeping us informed. I have transferred all of the information to our technical department so they can analyse the case.

    We apologize for the inconvenience caused.


    best regards,

    Dimitri from the Delcampe Team
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello Old_postcards,


    Thank you for keeping us informed. I have transferred all of the information to our technical department so they can analyse the case.

    We apologize for the inconvenience caused.


    best regards,

    Dimitri from the Delcampe Team
    • Creato 7 mag 2012 a 04:54
    • #385006
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).