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Empty Stores

  • wycombe1
    wycombe1 100% (88979x)
    premium

    1952 messaggi

    Regno Unito

    Is there some site maintainance going on? I cannot access my store or anyone elses - they all come back as 'empty'.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Is there some site maintainance going on? I cannot access my store or anyone elses - they all come back as 'empty'.
    • Creato 1 dic 2011 a 09:23
    • #360135
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 1 dic 2011 a 09:27
    • #360139
    Hello everyone,


    We are aware of this issue and our Technical Department is already working to fix this difficulty.

    We apologize for the inconvenience caused.


    Best regards,

    Dimitri from the Delcampe Team
  • wycombe1
    wycombe1 100% (88979x)
    premium

    1952 messaggi

    Regno Unito

    Hello everyone,


    We are aware of this issue and our Technical Department is already working to fix this difficulty.

    We apologize for the inconvenience caused.


    Best regards,

    Dimitri from the Delcampe Team
    • Creato 1 dic 2011 a 09:36
    • #360147
    Thanks for the quick response Dimitri - greatly appreciated.
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Is there some site maintainance going on? I cannot access my store or anyone elses - they all come back as 'empty'.
    • Creato 1 dic 2011 a 09:23
    • #360135
    I missed the empty store yesterday afternoon.

    But when I looked last thing yesterday evening there were about 3000 items missing.

    This morning only items that were listed in and before March 2011 are showing.

    However, I have received bids on a number of items I listed yesterday, so they must have shown up at some point during the night.

    I hope it gets sorted soon.
  • wycombe1
    wycombe1 100% (88979x)
    premium

    1952 messaggi

    Regno Unito

    I missed the empty store yesterday afternoon.

    But when I looked last thing yesterday evening there were about 3000 items missing.

    This morning only items that were listed in and before March 2011 are showing.

    However, I have received bids on a number of items I listed yesterday, so they must have shown up at some point during the night.

    I hope it gets sorted soon.
    • Creato 2 dic 2011 a 02:58
    • #360259
    The 'Stores' have been back for some time though I did have a few problems navigating. For example I have about 13 pages of Russian phonecards and I was attempting some tidying up of the listings. When clicking on Russia in my phonecard section of my store it showed 1,000 odd cards but when I clicked to go onto the page I wanted it showed only 495 or similar. But by clicking out and back in again it normalised itself though the fault was intermittent through the day and evening.

    I have not tried yet today to do anything similar.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    The 'Stores' have been back for some time though I did have a few problems navigating. For example I have about 13 pages of Russian phonecards and I was attempting some tidying up of the listings. When clicking on Russia in my phonecard section of my store it showed 1,000 odd cards but when I clicked to go onto the page I wanted it showed only 495 or similar. But by clicking out and back in again it normalised itself though the fault was intermittent through the day and evening.

    I have not tried yet today to do anything similar.
    • Creato 2 dic 2011 a 03:58
    • #360294
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 2 dic 2011 a 04:20
    • #360312
    Hello again everyone,

    Just an update.

    Our Technical Department has found the cause of this difficulty and is currently launching the service again.

    Everything should be resolved very soon. An estimate would be within half an hour.

    Thank you to everyone who has reported this issue to us and thank you for your patience and understanding.

    Have a nice day,

    Dimitri from the Delcampe Team
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Hello again everyone,

    Just an update.

    Our Technical Department has found the cause of this difficulty and is currently launching the service again.

    Everything should be resolved very soon. An estimate would be within half an hour.

    Thank you to everyone who has reported this issue to us and thank you for your patience and understanding.

    Have a nice day,

    Dimitri from the Delcampe Team
    • Creato 2 dic 2011 a 04:32
    • #360318
    Morning Dimitri,

    Thank for the update.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello again everyone,

    Just an update.

    Our Technical Department has found the cause of this difficulty and is currently launching the service again.

    Everything should be resolved very soon. An estimate would be within half an hour.

    Thank you to everyone who has reported this issue to us and thank you for your patience and understanding.

    Have a nice day,

    Dimitri from the Delcampe Team
    • Creato 2 dic 2011 a 04:32
    • #360318
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).