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Empty Stores

  • wycombe1
    wycombe1 100% (88991x)
    premium

    1952 messages

    Royaume-Uni

    Is there some site maintainance going on? I cannot access my store or anyone elses - they all come back as 'empty'.
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    Royaume-Uni

    Is there some site maintainance going on? I cannot access my store or anyone elses - they all come back as 'empty'.
    • Posté le 1 déc. 2011 à 09:23
    • #360135
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @dimitri
    Administrateur
    @dimitri

    829 messages

    Belgique

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 1 déc. 2011 à 09:27
    • #360139
    Hello everyone,


    We are aware of this issue and our Technical Department is already working to fix this difficulty.

    We apologize for the inconvenience caused.


    Best regards,

    Dimitri from the Delcampe Team
  • wycombe1
    wycombe1 100% (88991x)
    premium

    1952 messages

    Royaume-Uni

    Hello everyone,


    We are aware of this issue and our Technical Department is already working to fix this difficulty.

    We apologize for the inconvenience caused.


    Best regards,

    Dimitri from the Delcampe Team
    • Posté le 1 déc. 2011 à 09:36
    • #360147
    Thanks for the quick response Dimitri - greatly appreciated.
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    Is there some site maintainance going on? I cannot access my store or anyone elses - they all come back as 'empty'.
    • Posté le 1 déc. 2011 à 09:23
    • #360135
    I missed the empty store yesterday afternoon.

    But when I looked last thing yesterday evening there were about 3000 items missing.

    This morning only items that were listed in and before March 2011 are showing.

    However, I have received bids on a number of items I listed yesterday, so they must have shown up at some point during the night.

    I hope it gets sorted soon.
  • wycombe1
    wycombe1 100% (88991x)
    premium

    1952 messages

    Royaume-Uni

    I missed the empty store yesterday afternoon.

    But when I looked last thing yesterday evening there were about 3000 items missing.

    This morning only items that were listed in and before March 2011 are showing.

    However, I have received bids on a number of items I listed yesterday, so they must have shown up at some point during the night.

    I hope it gets sorted soon.
    • Posté le 2 déc. 2011 à 02:58
    • #360259
    The 'Stores' have been back for some time though I did have a few problems navigating. For example I have about 13 pages of Russian phonecards and I was attempting some tidying up of the listings. When clicking on Russia in my phonecard section of my store it showed 1,000 odd cards but when I clicked to go onto the page I wanted it showed only 495 or similar. But by clicking out and back in again it normalised itself though the fault was intermittent through the day and evening.

    I have not tried yet today to do anything similar.
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    The 'Stores' have been back for some time though I did have a few problems navigating. For example I have about 13 pages of Russian phonecards and I was attempting some tidying up of the listings. When clicking on Russia in my phonecard section of my store it showed 1,000 odd cards but when I clicked to go onto the page I wanted it showed only 495 or similar. But by clicking out and back in again it normalised itself though the fault was intermittent through the day and evening.

    I have not tried yet today to do anything similar.
    • Posté le 2 déc. 2011 à 03:58
    • #360294
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @dimitri
    Administrateur
    @dimitri

    829 messages

    Belgique

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 2 déc. 2011 à 04:20
    • #360312
    Hello again everyone,

    Just an update.

    Our Technical Department has found the cause of this difficulty and is currently launching the service again.

    Everything should be resolved very soon. An estimate would be within half an hour.

    Thank you to everyone who has reported this issue to us and thank you for your patience and understanding.

    Have a nice day,

    Dimitri from the Delcampe Team
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    Hello again everyone,

    Just an update.

    Our Technical Department has found the cause of this difficulty and is currently launching the service again.

    Everything should be resolved very soon. An estimate would be within half an hour.

    Thank you to everyone who has reported this issue to us and thank you for your patience and understanding.

    Have a nice day,

    Dimitri from the Delcampe Team
    • Posté le 2 déc. 2011 à 04:32
    • #360318
    Morning Dimitri,

    Thank for the update.
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Hello again everyone,

    Just an update.

    Our Technical Department has found the cause of this difficulty and is currently launching the service again.

    Everything should be resolved very soon. An estimate would be within half an hour.

    Thank you to everyone who has reported this issue to us and thank you for your patience and understanding.

    Have a nice day,

    Dimitri from the Delcampe Team
    • Posté le 2 déc. 2011 à 04:32
    • #360318
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)