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Moving From Page To Page Problem

  • tracy_barber
    tracy_barber --% (23841x)
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    I use Firefox... latest version. Clean cache. Clean add-ons. No problems browsing pages on other sites.

    It seems that moving from one page to the next takes a REALLY LONG time lately. It wasn't always like this. It seems for the past 2 weeks, it has slooooooowed down to a crawl. I can almost make a cup of coffee between pages.

    Please don't tell me to check my internet connection, change my browser or optimize my PC. I do ALL of that consistently as I am a programmer / tech support person by trade.

    Any ideas as to if the item database has become mis-aligned (indexes) or past capacity?

    Further - the total number of pages shows 10. I try to get to the last 2 pages and they're gone. This is another "improvement" of sorts, but I can't see why. Also, please don't tell me that 2 pages of items have been sold in the few minutes I've been on. I've seen this also for at least a few weeks - maybe a month.

    Comments?

    (By the way, if there's some new whiz bang way of doing things here and I don't know it, please tell me and I'll fess up and be humble.)
  • tracy_barber
    tracy_barber --% (23841x)
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    I use Firefox... latest version. Clean cache. Clean add-ons. No problems browsing pages on other sites.

    It seems that moving from one page to the next takes a REALLY LONG time lately. It wasn't always like this. It seems for the past 2 weeks, it has slooooooowed down to a crawl. I can almost make a cup of coffee between pages.

    Please don't tell me to check my internet connection, change my browser or optimize my PC. I do ALL of that consistently as I am a programmer / tech support person by trade.

    Any ideas as to if the item database has become mis-aligned (indexes) or past capacity?

    Further - the total number of pages shows 10. I try to get to the last 2 pages and they're gone. This is another "improvement" of sorts, but I can't see why. Also, please don't tell me that 2 pages of items have been sold in the few minutes I've been on. I've seen this also for at least a few weeks - maybe a month.

    Comments?

    (By the way, if there's some new whiz bang way of doing things here and I don't know it, please tell me and I'll fess up and be humble.)
    • Creato 3 mar 2011 a 02:30
    • #323509
    Update on my last message...

    Whenever I ask the control panel on the left to sort them either by lowest or highest then the page slowdown occurs - DRASTICALLY.

    I went and tried it without any sorting, asking for 10 days of a specific category, which returned 4 pages. Without sorting, they went by fast, 1 after the other.

    When sorted, there IS a problem. I think maybe the indexes are corrupt or the database tree is misaligned. Maybe a compacting of the database and refreshing of the indexes would help.

    Otherwise, it has become useless to me to be able to not look at the auctions in a specified order.
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    Update on my last message...

    Whenever I ask the control panel on the left to sort them either by lowest or highest then the page slowdown occurs - DRASTICALLY.

    I went and tried it without any sorting, asking for 10 days of a specific category, which returned 4 pages. Without sorting, they went by fast, 1 after the other.

    When sorted, there IS a problem. I think maybe the indexes are corrupt or the database tree is misaligned. Maybe a compacting of the database and refreshing of the indexes would help.

    Otherwise, it has become useless to me to be able to not look at the auctions in a specified order.
    • Creato 3 mar 2011 a 02:52
    • #323512
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • mainlypostcards
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    • Creato 3 mar 2011 a 04:37
    • #323532
    Likewise, I haven't noticed a problem. I use Firefox.
  • moonstone
    moonstone 100% (55518x)
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    Likewise, I haven't noticed a problem. I use Firefox.
    • Creato 3 mar 2011 a 04:42
    • #323534
    I use Firefox too, and it's working very quickly
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    I use Firefox too, and it's working very quickly
    • Creato 3 mar 2011 a 05:01
    • #323538
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • moonstone
    moonstone 100% (55518x)
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    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 3 mar 2011 a 07:05
    • #323558
    I got the Firefox update message this morning (Thursday) and uploaded that, but I wasn't having a problem even before that
  • tracy_barber
    tracy_barber --% (23841x)
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    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 3 mar 2011 a 07:05
    • #323558
    Yes, I'm using the latest "Fox". It's only when I was using the least expensive or most expensive option on the left. When "plain vanilla" browsing all is well.

    There shouldn't be any data issues with Fox. It seems more of a timeout or data lag or latency.

    Once again, the weird thing is only when sorted.
  • tracy_barber
    tracy_barber --% (23841x)
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    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 3 mar 2011 a 04:37
    • #323532
    Maybe a visit to Chrome is advisable. Sometimes browsers do get lopsided, but this is more of a latency issue.

    Databases should return responses within a few seconds normally in an office setting. On-line, one realizes there is a lag time. But - that lag time is 30 seconds or not all?

    Yoiks!

    Sometimes one can get complacent with one piece of software. I "should" d'l Chrome again and see how it works.

    I'm not a huge fan of IE, so...
  • mainlypostcards
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    Maybe a visit to Chrome is advisable. Sometimes browsers do get lopsided, but this is more of a latency issue.

    Databases should return responses within a few seconds normally in an office setting. On-line, one realizes there is a lag time. But - that lag time is 30 seconds or not all?

    Yoiks!

    Sometimes one can get complacent with one piece of software. I "should" d'l Chrome again and see how it works.

    I'm not a huge fan of IE, so...
    • Creato 3 mar 2011 a 11:49
    • #323616
    Tracy,
    Although I said I hadn't noticed a problem, I do have issues with Firefox including complete freezes from time to time. But they happen randomly and are not site specific. We are actually considering changing to Chrome.
  • tracy_barber
    tracy_barber --% (23841x)
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    Tracy,
    Although I said I hadn't noticed a problem, I do have issues with Firefox including complete freezes from time to time. But they happen randomly and are not site specific. We are actually considering changing to Chrome.
    • Creato 3 mar 2011 a 12:01
    • #323617
    To be fair, I went and check out IE and doing EXACTLY the same thing.

    I have gotten the SAME results.

    When looking at a list of items - not filtered by lowest - or highest - the pages move pretty fast back and forth.

    When selecting an option on the left to sort them down, it slows to a crawl...

    1) I have reset my TC/IP to defaults.
    2) I have reset Firefox to defaults.
    3) I have run my optimization utility which has worked for years.
    4) Same results.

    Having with worked with databases, this can be a problem over time. Records are not actually deleted and data compacted. In this instance, small "cracks" in the works can happen. I don't know if this is the problem, but if delcampe were to test this - or at least do a maintenance compaction - we could see.

    One can hope...
  • tracy_barber
    tracy_barber --% (23841x)
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    Tracy,
    Although I said I hadn't noticed a problem, I do have issues with Firefox including complete freezes from time to time. But they happen randomly and are not site specific. We are actually considering changing to Chrome.
    • Creato 3 mar 2011 a 12:01
    • #323617
    To be fair, I went and check out IE and doing EXACTLY the same thing.

    I have gotten the SAME results.

    When looking at a list of items - not filtered by lowest - or highest - the pages move pretty fast back and forth.

    When selecting an option on the left to sort them down, it slows to a crawl...

    1) I have reset my TC/IP to defaults.
    2) I have reset Firefox to defaults.
    3) I have run my optimization utility which has worked for years.
    4) Same results.

    Having with worked with databases, this can be a problem over time. Records are not actually deleted and data compacted. In this instance, small "cracks" in the works can happen. I don't know if this is the problem, but if delcampe were to test this - or at least do a maintenance compaction - we could see.

    One can hope...
  • chienchien
    chienchien 100% (6583x)

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    Yes, I'm using the latest "Fox". It's only when I was using the least expensive or most expensive option on the left. When "plain vanilla" browsing all is well.

    There shouldn't be any data issues with Fox. It seems more of a timeout or data lag or latency.

    Once again, the weird thing is only when sorted.
    • Creato 3 mar 2011 a 11:46
    • #323615
    The same here. I always search 'sorted' (on price for instance) and it just does'nt work anymore.
    Not with Firefox (newest release) and not with Safari. It must be a bug, I think.
    I'm a collector and I'm really not enjoying myself here, at the moment. Never experienced such slowness before.
    Really hope something can be done about it.

  • mainlypostcards
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    The same here. I always search 'sorted' (on price for instance) and it just does'nt work anymore.
    Not with Firefox (newest release) and not with Safari. It must be a bug, I think.
    I'm a collector and I'm really not enjoying myself here, at the moment. Never experienced such slowness before.
    Really hope something can be done about it.

    • Creato 4 mar 2011 a 06:45
    • #323749
    This is a weird separation. All the UK members are saying that they don't have a problem and the "others" (for lack of a better word) seem to be having a problem. I know there is also a Belgium member complaining of the same phenomena.

    I have just done a test: I set it to display 500 items per page, sorted by "ending soon", "cheapest" and "most expensive". All pages loaded fast.
  • chienchien
    chienchien 100% (6583x)

    7 messaggi

    Paesi Bassi

    This is a weird separation. All the UK members are saying that they don't have a problem and the "others" (for lack of a better word) seem to be having a problem. I know there is also a Belgium member complaining of the same phenomena.

    I have just done a test: I set it to display 500 items per page, sorted by "ending soon", "cheapest" and "most expensive". All pages loaded fast.
    • Creato 4 mar 2011 a 07:02
    • #323751
    That is weird! So you in the UK does not experience this problem?
    I'm an 'other' :wink2: (from The Netherlands) and it really just doesn't work.
    Tried it a few minutes ago again.
    I've tried sorted the days (14 days, 10 days, 1 day) in combination with cheapes first, most expensive first, etc. It doen't matter how I sort, the pages do not show up.
    When I'm searching without the whole sorting-mode, it works fine.

    Maybe I should inform Delcampe of this problem...
  • chienchien
    chienchien 100% (6583x)

    7 messaggi

    Paesi Bassi

    This is a weird separation. All the UK members are saying that they don't have a problem and the "others" (for lack of a better word) seem to be having a problem. I know there is also a Belgium member complaining of the same phenomena.

    I have just done a test: I set it to display 500 items per page, sorted by "ending soon", "cheapest" and "most expensive". All pages loaded fast.
    • Creato 4 mar 2011 a 07:02
    • #323751
    And as a supplement: the first page does come up quick her by me though. It is skipping to the next page that doesn't work.
    Have you tried that also?
  • mainlypostcards
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    And as a supplement: the first page does come up quick her by me though. It is skipping to the next page that doesn't work.
    Have you tried that also?
    • Creato 4 mar 2011 a 07:33
    • #323754
    Just had another go searching by different criteria, including listed in the last x days, all items ending soon, cheapest first, etc. using 100 items per page, 500 items per page and moving on to all the pages and show all pages for 2000+ items.
    The only one that was a bit sluggish was show all pages, but then it did have to load all those 2000+ images and you would expect it to be a little bit slower. The rest loaded more or less instantly.
  • chienchien
    chienchien 100% (6583x)

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    Just had another go searching by different criteria, including listed in the last x days, all items ending soon, cheapest first, etc. using 100 items per page, 500 items per page and moving on to all the pages and show all pages for 2000+ items.
    The only one that was a bit sluggish was show all pages, but then it did have to load all those 2000+ images and you would expect it to be a little bit slower. The rest loaded more or less instantly.
    • Creato 4 mar 2011 a 09:04
    • #323763
    Thank you very much for trying out!
    It's a mystery for me why it won't work here.
    Another thing I found out is when I search in other items (I tried jewelry) there is no problem...
    But with photo's and postcards (doesn't matter what theme) I can't get further than the first page. (If I do a search with the cheapest, the most expensive etc. that is).


  • tracy_barber
    tracy_barber --% (23841x)
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    Thank you very much for trying out!
    It's a mystery for me why it won't work here.
    Another thing I found out is when I search in other items (I tried jewelry) there is no problem...
    But with photo's and postcards (doesn't matter what theme) I can't get further than the first page. (If I do a search with the cheapest, the most expensive etc. that is).


    • Creato 4 mar 2011 a 10:04
    • #323773
    This is kind of why I mentioned "balancing the tree". It can be (not saying it is here) a problem with databases in general. The B-Tree or whatever mechanism is indexing the data becomes lopsided and quirky.

    Whenever my clients complain about slowness and look up / search issues, I usually compact the database after physically deleting junk / garbage records.

    This most times improves speed across the board.

    I mention this - or something like this - because it doesn't have a linear from begin to end problem - it's a query problem - and resources are being strained "somewhere" to produce the results. Maybe a newer version of the database software was introduced and there's a problem there. Don't know...

    I do not even consider my ISP or internet to be the problem. I have no control over the server side results, which is the case here.

    I'm not blaming delampe either, but the scenario above is one that could (and I would say should) be checked out.

    ...especially since I'm not the only one having this problem.
  • tracy_barber
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    This is a weird separation. All the UK members are saying that they don't have a problem and the "others" (for lack of a better word) seem to be having a problem. I know there is also a Belgium member complaining of the same phenomena.

    I have just done a test: I set it to display 500 items per page, sorted by "ending soon", "cheapest" and "most expensive". All pages loaded fast.
    • Creato 4 mar 2011 a 07:02
    • #323751
    Thanks for reporting on this about others seeming to have this issue. It seems too weird to think that data streams through other providers / routes / countries would have such differing responses.

    If so, all users would share a similar experience.

    Now, that said, aren't there a number of servers - instead of one gigundous server working at delcampe?

    I am using the International and United States for posting my sales. I use International for my checking of auctions.

    How many others are doing the same? Maybe I should check a specific server and see the results compared to International.

    A good test that I will try when I return from appointments.
  • moonstone
    moonstone 100% (55518x)
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    Thanks for reporting on this about others seeming to have this issue. It seems too weird to think that data streams through other providers / routes / countries would have such differing responses.

    If so, all users would share a similar experience.

    Now, that said, aren't there a number of servers - instead of one gigundous server working at delcampe?

    I am using the International and United States for posting my sales. I use International for my checking of auctions.

    How many others are doing the same? Maybe I should check a specific server and see the results compared to International.

    A good test that I will try when I return from appointments.
    • Creato 4 mar 2011 a 10:49
    • #323780
    You could very well be correct about the servers.

    I use International for everything - selling, browsing etc, and as I've said before, haven't encountered the problems others are obviously having
  • tracy_barber
    tracy_barber --% (23841x)
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    Thanks for reporting on this about others seeming to have this issue. It seems too weird to think that data streams through other providers / routes / countries would have such differing responses.

    If so, all users would share a similar experience.

    Now, that said, aren't there a number of servers - instead of one gigundous server working at delcampe?

    I am using the International and United States for posting my sales. I use International for my checking of auctions.

    How many others are doing the same? Maybe I should check a specific server and see the results compared to International.

    A good test that I will try when I return from appointments.
    • Creato 4 mar 2011 a 10:49
    • #323780
    Update... Here's EXACTLY what I do...

    International Server

    Stamps
    Belgium
    Railway

    Search for last 10 Days
    Lowest price first
    Apply

    Returns 444 sales. That's 4.5 pages at 100 per page.

    1) First screen full usually comes up relatively quick.

    2) Go to 2nd screen. zzzzzzzzzzzz... Waiting for delcampe.net... zzzzzzzzzz...

    3) Maybe, if lucky, 30 - 45 seconds to a minute go by. Waiting for delcampe.net...

    4) OK! I'm on page 2...

    5) Repeat this until page 4. Go get coffee and return. Page not loaded. zzzzz...

    6) If I wait maybe 2 - 3 minutes, it returns an empty screen. What? There's another 144 items... where did they go?

    OK, being a wise guy, I tried it in reverse. Same kind of time lag problems, lack of beginning items.

    Is 10 days tooooooooooo many for the search engine to handle?

    This only started happening about a month or so ago. I thought it was a glitch and would go away. Nope. Still here!

    Tracy
  • chienchien
    chienchien 100% (6583x)

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    You could very well be correct about the servers.

    I use International for everything - selling, browsing etc, and as I've said before, haven't encountered the problems others are obviously having
    • Creato 4 mar 2011 a 13:31
    • #323808
    But I always use International Delcampe (Delcampe.net) and I do have this problem.
    Actually I have tried Delcampe.com and Delcampe France just now and it doesn't make any difference.
  • chienchien
    chienchien 100% (6583x)

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    Paesi Bassi

    Update... Here's EXACTLY what I do...

    International Server

    Stamps
    Belgium
    Railway

    Search for last 10 Days
    Lowest price first
    Apply

    Returns 444 sales. That's 4.5 pages at 100 per page.

    1) First screen full usually comes up relatively quick.

    2) Go to 2nd screen. zzzzzzzzzzzz... Waiting for delcampe.net... zzzzzzzzzz...

    3) Maybe, if lucky, 30 - 45 seconds to a minute go by. Waiting for delcampe.net...

    4) OK! I'm on page 2...

    5) Repeat this until page 4. Go get coffee and return. Page not loaded. zzzzz...

    6) If I wait maybe 2 - 3 minutes, it returns an empty screen. What? There's another 144 items... where did they go?

    OK, being a wise guy, I tried it in reverse. Same kind of time lag problems, lack of beginning items.

    Is 10 days tooooooooooo many for the search engine to handle?

    This only started happening about a month or so ago. I thought it was a glitch and would go away. Nope. Still here!

    Tracy
    • Creato 4 mar 2011 a 13:37
    • #323811
    I have exactly the same here!

    I also choose for Delcampe.net (international). I search for postcards, fancy cards, woman, last 10 days, lowest price first, show 100 items. First page appears quick as ever. Second page... after waiting, and waiting (loading and loading) a blank screen. :crying2:

    Oh and I tried reverse too.

  • tracy_barber
    tracy_barber --% (23841x)
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    I have exactly the same here!

    I also choose for Delcampe.net (international). I search for postcards, fancy cards, woman, last 10 days, lowest price first, show 100 items. First page appears quick as ever. Second page... after waiting, and waiting (loading and loading) a blank screen. :crying2:

    Oh and I tried reverse too.

    • Creato 4 mar 2011 a 13:45
    • #323814
    Tried it all again on another computer, albeit on the same internet provider, but this computer is a "plain jane" and the browser doesn't have any bells and whistles.

    The same exact thing that I posted happened again. I was hopeful, but no dice...

    I can try it on another ISP - eventually - but don't think the results will be any better.

    delcampe Tech Support - any ideas?