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How long to leave a non-payer before relisting item?

  • grandad-47
    Conto chiuso
    free

    113 messaggi

    Regno Unito

    Weekend before last a buyer bought one item and immediately asked for an invoice. Most buyers asking for an invoice seem to pay within the day but not this one. I've sent a couple of reminders without any response and on checking the buyers ratings it appears that they have done this a few times previously.
    Are there any rules that apply to how long one must wait? It's in my mind to give a negative feedback and relist. Any thoughts?
  • praeteritum
    praeteritum 100% (3335x)
    free

    450 messaggi

    Canada

    After seven days, Delcampe allows you to send a reminder. If no reply after 4 or 5 days following the reminder, I write to the buyer, asking if still interested. If buyer does not budge, I follow the Delcampe procedure to claim back the Delcampe selling fees and relist, leaving the appropriate feedback to the buyer.
    Francois

    Link (https)
  • wycombe1
    wycombe1 100% (85532x)
    premium

    1893 messaggi

    Regno Unito

    Ideally you should state in your terms and conditions how long you are prepared to wait for payment after issuing the invoice.

    With myself I allow 14 days then send a couple of reminders. If no response they go on my blocked list with suitable - usually negative feedback - if they buy and cannot respond.

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