Wrong/missing functionality

  • xtf70

    1490 messages

    Royaume-Uni

    Now that this downgrade has been forced upon us, I have noticed a couple of serious errors and omissions:
    1) Where is the replacement for the old Marketplace function, listing all categories used? this was my primary point of entry to my store for maintenance
    2) When creating an invoice, the message block has the title "Send a message to your seller" - I'm the seller, trying to message my buyer!
  • @webmaster
    Administrateur

    6991 messages

    Belgique

    Now that this downgrade has been forced upon us, I have noticed a couple of serious errors and omissions:
    1) Where is the replacement for the old Marketplace function, listing all categories used? this was my primary point of entry to my store for maintenance
    2) When creating an invoice, the message block has the title "Send a message to your seller" - I'm the seller, trying to message my buyer!
    • Posté le 10 déc. 2016 à 12:01
    • #631012
    Sorry but I do not understand your 1)
    For the point 2) , it is a known bug which could not be solved yesterday. Will be for next week, it does not block anyone.

    Please feel free to report other glitches you notice. It is useful
  • Compte supprimé
    Compte supprimé

    0 message

    États-Unis

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • xtf70

    1490 messages

    Royaume-Uni

    Sorry but I do not understand your 1)
    For the point 2) , it is a known bug which could not be solved yesterday. Will be for next week, it does not block anyone.

    Please feel free to report other glitches you notice. It is useful
    • Posté le 10 déc. 2016 à 12:17
    • #631057
    Under My Delcampe > Selling there was a link called Marketplace which showed all my items by category; I can no longer find this or its equivalent
  • mainlypostcards

    3540 messages

    Royaume-Uni

    Under My Delcampe > Selling there was a link called Marketplace which showed all my items by category; I can no longer find this or its equivalent
    • Posté le 10 déc. 2016 à 12:59
    • #631153
    Hello stranger,

    long time no see/hear.

    Not absolutely sure, but I think I know what you're looking for.

    Top right, where it says "welcome xtf", there is a drop down menu - one of them is "shop". I think that's what you are after.
  • xtf70

    1490 messages

    Royaume-Uni

    Hello you!

    Well that sort of works, but having to wade through several layers of selection to see anything meaningful is much more difficult than having a list in front of you

    Why anyone needs to dumb down a working, useable site so someone can use their phone is beyond me - it's a bit like translating The Times into Janet and John format...
  • mjocovers

    474 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 10 déc. 2016 à 12:41
    • #631123
    I had the same problem. I ended up asking the buyer to buy each item at full price and I would then apply the discount to the invoice. Of course this means I will be charged Delcampe fee on the full sale price and not the discounted price!
  • Compte supprimé
    Compte supprimé

    0 message

    États-Unis

    I had the same problem. I ended up asking the buyer to buy each item at full price and I would then apply the discount to the invoice. Of course this means I will be charged Delcampe fee on the full sale price and not the discounted price!
    • Posté le 10 déc. 2016 à 17:52
    • #631456
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • merlion

    164 messages

    Hongrie

    Good morning everyone,

    Today I got two payment requests from the same buyer.
    Went to send a combined invoice ,but there were not possible to combine the items to send a single invoice. I decided to send 2 invoices to him.
    I sent the first one with a single item included.When I started to send the next one the first item has appeared on the invoice. I updeted it and the combined invoice was sent finally.

    I just want to ask if this is the actual process for invoicing or a bug ?

    Or I just discovered how does the new invoicing system is working ?

    Please advice, :)

    merlion
  • gemmament

    312 messages

    Royaume-Uni

    Good morning everyone,

    Today I got two payment requests from the same buyer.
    Went to send a combined invoice ,but there were not possible to combine the items to send a single invoice. I decided to send 2 invoices to him.
    I sent the first one with a single item included.When I started to send the next one the first item has appeared on the invoice. I updeted it and the combined invoice was sent finally.

    I just want to ask if this is the actual process for invoicing or a bug ?

    Or I just discovered how does the new invoicing system is working ?

    Please advice, :)

    merlion
    • Posté le 11 déc. 2016 à 01:38
    • #631519
    to send a combined invoice - click on the small box next to MORE for each invoice. A blue button will appear called GROUP will appear underneath.This will then provide you with the required invoice. good luck .
  • merlion

    164 messages

    Hongrie

    to send a combined invoice - click on the small box next to MORE for each invoice. A blue button will appear called GROUP will appear underneath.This will then provide you with the required invoice. good luck .
    • Posté le 11 déc. 2016 à 02:40
    • #631546
    Thank you gemmament !
    I didn't realize that there is a box for grouping items from the same buyer. Great !
    Thank you !

    merlion