What's going on? Notifications are not complete

  • pipeline

    448 messages

    Danemark

    For the last weeks I haven't got all the notifications for my listed items.
    For some hours ago I listed 36 items, but I have only got notifications for 32 items
    And now I have just listed another 36 items, and I have only got notifications for 33 items.
    All my listed 72 items are on the auction site.
    I don't remember for how long time this happend, but there have been missing some notifications everytime I listed items for the last 2-3 weeks.

    Other of you having this problem???
  • pipeline

    448 messages

    Danemark

    36 new items are listed 3 notifications are missing
    18 new items are listed 4 notifications are missing
    All 54 items are on the auction site.
  • stempelwolf

    170 messages

    Allemagne

    For the last weeks I haven't got all the notifications for my listed items.
    For some hours ago I listed 36 items, but I have only got notifications for 32 items
    And now I have just listed another 36 items, and I have only got notifications for 33 items.
    All my listed 72 items are on the auction site.
    I don't remember for how long time this happend, but there have been missing some notifications everytime I listed items for the last 2-3 weeks.

    Other of you having this problem???
    • Posté le 3 juin 2017 à 13:52
    • #707822
    This happens to me as well since last wednesday. I got only 16 - 17 notifications out of 20 I list daily.

    Best regards
    Stempelwolf
  • pipeline

    448 messages

    Danemark

    I have listed 103 items for the last 3 hours
    But only got notifications for 54 items.
    All 103 items are showing on the auction site
  • stempelwolf

    170 messages

    Allemagne

    I have listed 103 items for the last 3 hours
    But only got notifications for 54 items.
    All 103 items are showing on the auction site
    • Posté le 4 juin 2017 à 11:04
    • #708017
    Yesterday I listed 20 new items. The 4.,8.,9.,12. and 14. were not mailed. Today I listed again 20 new items and the same happens as yesterday. Exactly the same numbers were not mailed. I got only 15 startermails.
  • pipeline

    448 messages

    Danemark

    Yesterday I listed 20 new items. The 4.,8.,9.,12. and 14. were not mailed. Today I listed again 20 new items and the same happens as yesterday. Exactly the same numbers were not mailed. I got only 15 startermails.
    • Posté le 5 juin 2017 à 13:41
    • #708344
    -Yesterday I listed 208 new ltems, and only got notifications for 134.
    Why don't we hear from Delcampe what's wrong?
    Is there other notifications we don't receive?
  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • vaso_unicum

    17 messages

    Portugal

    Hi!
    How to disable notifications?
  • mjocovers

    474 messages

    Royaume-Uni

    I am getting notifications that I don''t want.

    I am getting notifications when items are listed and also when items have been closed without buyer..

    But I have turned off these notifications so I should not be getting them.

    I have had these turned off for a long time, and they are still turned off. But suddenly I am getting these unwanted notifications today
  • wycombe1

    1934 messages

    Royaume-Uni

    The site is riddled with glitches at the moment. I have had three separate invoices for items purchased by one buyer at the same time. I can see or find no way currently to combine them into one invoice.

    Perhaps Delcampe should make an announcement as to what is currently wrong with the site and the steps and give a time frame it will take to rectify the issues.

    I am getting disgruntled customers who think the fault lies with me.
  • wycombe1

    1934 messages

    Royaume-Uni

    Just to add three separate invoices had to be sent to combine all the items from one buyer who purchased items at the same time! A real PITA.
  • mjocovers

    474 messages

    Royaume-Uni

    The site is riddled with glitches at the moment. I have had three separate invoices for items purchased by one buyer at the same time. I can see or find no way currently to combine them into one invoice.

    Perhaps Delcampe should make an announcement as to what is currently wrong with the site and the steps and give a time frame it will take to rectify the issues.

    I am getting disgruntled customers who think the fault lies with me.
    • Posté le 8 juin 2017 à 05:13
    • #709606
    Are the invoices including the postage Ok now? Yesterday the postage charge disappeared when the invoices were sent. Has that been fixed?

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