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restart is not working

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    Allemagne

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  • mainlypostcards
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    Royaume-Uni

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    • Posté le 29 juil. 2016 à 17:30
    • #597416
    Mine are re-starting ok. Is it possible that some of your items have come to the end of the 99 re-starts?
  • mjocovers
    mjocovers 100% (30507x)
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    Royaume-Uni

    Mine are re-starting ok. Is it possible that some of your items have come to the end of the 99 re-starts?
    • Posté le 29 juil. 2016 à 18:40
    • #597432
    I just had to manually restart items that should have restarted yesterday.

    I found them in my ongoing sales list in My Delcampe, even though they were actually closed (ended yesterday, 24 hours previously !), not ongoing.

    I think yes it was a glitch
  • mainlypostcards
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    Royaume-Uni

    I just had to manually restart items that should have restarted yesterday.

    I found them in my ongoing sales list in My Delcampe, even though they were actually closed (ended yesterday, 24 hours previously !), not ongoing.

    I think yes it was a glitch
    • Posté le 29 juil. 2016 à 18:53
    • #597434
    I spoke too soon.

    I have 30 odd pages of items that ended last night, which are still in a closed state in my ongoing sales.

    I am going to leave them alone for now; hopefully they will get sorted.
  • gemmament
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    Royaume-Uni

    I spoke too soon.

    I have 30 odd pages of items that ended last night, which are still in a closed state in my ongoing sales.

    I am going to leave them alone for now; hopefully they will get sorted.
    • Posté le 30 juil. 2016 à 06:50
    • #597489
    This appears to be a general problem. I also have numerous pages of items that were not restarted yesterday. I hope that this can be sorted out quickly .
  • luy
    luy 99% (5519x)
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    Autriche

    This appears to be a general problem. I also have numerous pages of items that were not restarted yesterday. I hope that this can be sorted out quickly .
    • Posté le 30 juil. 2016 à 07:04
    • #597491
    is a general problem, I just noticed the same in my shop
  • mjocovers
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    Royaume-Uni

    is a general problem, I just noticed the same in my shop
    • Posté le 30 juil. 2016 à 07:24
    • #597494
    I spent 3 hours late last night manually relisting 10,000 items, 100 at a time.

    I could only do this by 'closing' them again (despite them theoretically already being closed) then once they appeared in the unsold list , relisting them.

    I simply couldn't afford to wait until Delcampe sorted out the glitch, otherwise my store would have been nearly empty. :mad: :psy:

  • gemmament
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    Royaume-Uni

    I spent 3 hours late last night manually relisting 10,000 items, 100 at a time.

    I could only do this by 'closing' them again (despite them theoretically already being closed) then once they appeared in the unsold list , relisting them.

    I simply couldn't afford to wait until Delcampe sorted out the glitch, otherwise my store would have been nearly empty. :mad: :psy:

    • Posté le 30 juil. 2016 à 09:17
    • #597515
    You have my admiration for having the patience to do that. It would have driven me crazy in trying to do that. Already half way there in trying to work with all the cock ups that delcampe keep creating in their effort to provide a 'new system' that nobody wants. All we want is stability in the 'old 'system that both sellers and buyers liked and could use .
  • emmbersplace
    emmbersplace 83% (13050x)
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    Philippines

    You have my admiration for having the patience to do that. It would have driven me crazy in trying to do that. Already half way there in trying to work with all the cock ups that delcampe keep creating in their effort to provide a 'new system' that nobody wants. All we want is stability in the 'old 'system that both sellers and buyers liked and could use .
    • Posté le 30 juil. 2016 à 10:25
    • #597526
    Oh dear oh dear.....this site is just becoming a bad joke. I really do not have the energy to manually restart the pages & pages of items closed on 29th and 30th that did not restart. In a month, I assume that everything in my shop will be closed.

    Sebastien, Miranda or any staff who bother to read these posts.....Is there anyone there on the technical staff who knows what they are doing???? Seems not.

    And please....no more thanking us for our understanding and patience....just get the site right or close it down for intensive-care renovation. Thank you.

    :censored: :fight2:

  • @webmaster
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    Belgique

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    • Posté le 29 juil. 2016 à 17:30
    • #597416
    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Lien (http)

    Sebastien
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    États-Unis

    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Lien (http)

    Sebastien
    • Posté le 30 juil. 2016 à 13:30
    • #597561
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  • emmbersplace
    emmbersplace 83% (13050x)
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    Philippines

    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Lien (http)

    Sebastien
    • Posté le 30 juil. 2016 à 13:30
    • #597561
    Hello Sebastien.

    The link to the status page shows a catalog of disasters. Time after time the same problems....resolved (haha).....then a few days later same problem again including regular complete failure of the site.

    We all like Delcampe...that is why we are here......BUT why is this happening?

    NB. I don't expect you to answer this post! :no:

    Mike

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    Belgique

    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Lien (http)

    Sebastien
    • Posté le 30 juil. 2016 à 13:30
    • #597561
    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
  • mainlypostcards
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    Royaume-Uni

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Posté le 31 juil. 2016 à 01:45
    • #597599
    All my items have been renewed overnight.

    As all my sales end in the evening, I won't be able to tell until then if it is fixed or not.
  • gemmament
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    Royaume-Uni

    All my items have been renewed overnight.

    As all my sales end in the evening, I won't be able to tell until then if it is fixed or not.
    • Posté le 31 juil. 2016 à 02:23
    • #597602
    This problem has NOT been fixed. A quick check has revealed that items have not been restarted from last week . No time at the moment to check any further but will do so later today
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    Allemagne

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Posté le 31 juil. 2016 à 01:45
    • #597599
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • gemmament
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    Royaume-Uni

    This problem has NOT been fixed. A quick check has revealed that items have not been restarted from last week . No time at the moment to check any further but will do so later today
    • Posté le 31 juil. 2016 à 06:44
    • #597629
    correction to previous message. It appears that the fault has indeed been sorted out. Thanks Seb for the quick fix.
  • luy
    luy 99% (5519x)
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    1643 messages

    Autriche

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Posté le 31 juil. 2016 à 01:45
    • #597599
    all my items have been renewed too - Thank you

  • @webmaster
    Administrateur
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    Belgique

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Posté le 31 juil. 2016 à 01:45
    • #597599
    Thanks all for this confirmation :cool:
  • philavita
    philavita 100% (14002x)

    38 messages

    Allemagne

    Thanks all for this confirmation :cool:
    • Posté le 31 juil. 2016 à 12:55
    • #597670
    :applause: well done - thank you D for fixing!