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Easy Uploader not working

  • edwardx
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    55 messages

    Royaume-Uni

    Easy Uploader - Step 5/7 : "Importation of your images" is not working.

    The "Add your images" button is not active. There is no hand on rollover, and it is not clickable. Sometimes there is a "No runtime found" message at the bottom of the pane.

    It has been like this for several days now. Please help!
  • Compte supprimé
    Compte supprimé

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    Royaume-Uni

    Easy Uploader - Step 5/7 : "Importation of your images" is not working.

    The "Add your images" button is not active. There is no hand on rollover, and it is not clickable. Sometimes there is a "No runtime found" message at the bottom of the pane.

    It has been like this for several days now. Please help!
    • Posté le 11 avr. 2016 à 07:30
    • #583388
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • edwardx
    Compte fermé
    free

    55 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 11 avr. 2016 à 16:28
    • #583471
    I've sent them an email too. Looks like I shouldn't hold my breath on this. Customer service really is not what it used to be on Delcampe. Fortunately, eBay is working fine, and their customer service has always been consistent - always poor!
  • edwardx
    Compte fermé
    free

    55 messages

    Royaume-Uni

    I've sent them an email too. Looks like I shouldn't hold my breath on this. Customer service really is not what it used to be on Delcampe. Fortunately, eBay is working fine, and their customer service has always been consistent - always poor!
    • Posté le 11 avr. 2016 à 17:14
    • #583473
    As of yesterday, Easy Uploader is working again. Only found this out by trial and error - nothing from Delcampe. Disappointing that their Customer Services are not updating this thread.
  • edwardx
    Compte fermé
    free

    55 messages

    Royaume-Uni

    As of yesterday, Easy Uploader is working again. Only found this out by trial and error - nothing from Delcampe. Disappointing that their Customer Services are not updating this thread.
    • Posté le 20 avr. 2016 à 05:37
    • #584442
    Easy Uploader was broken for me again (!) for about two weeks, and Delcampe Customer Support have been very disappointing (I'm trying to be polite).

    It might just be a coincidence, but after I updated to the latest version of Adobe AIR (I recall that Bulk Lister did this automatically?), everything has been working fine. Why not try checking that you have the latest Adobe AIR - nothing to lose!