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Payments NOT being Updated

  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
  • pipeline
    pipeline 100% (43505x)
    advanced

    451 messages

    Danemark

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 6 avr. 2016 à 16:42
    • #582680
    exactly the same problem here
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 6 avr. 2016 à 16:42
    • #582680
    Ditto.

    Received 2 payments late yesterday evening; no email notification and they don't show in my "waiting to ship" list.
  • Compte supprimé
    Administrateur
    Compte supprimé

    0 message

    Belgique

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 6 avr. 2016 à 16:42
    • #582680
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • emmbersplace
    emmbersplace 73% (13050x)
    standard

    908 messages

    Philippines

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 6 avr. 2016 à 16:42
    • #582680
    MMM....another Delcampe "improvement" is in progress.

    Whilst I wish D all success, I do so hope it is not as much of a fiasco as last time. Have to say that D seem to be in the habit of launching something new without thoroughly testing it first.

    Would have thought that D would have learned from last time....but, hey nonny no! :fight2:
  • bjornmu
    bjornmu 100% (733x)
    free

    140 messages

    Norvège

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 6 avr. 2016 à 16:42
    • #582680
    Is this problem still here? I paid an invoice for an item with PayPal on the 21st and just noticed it still shows as unpaid. I did get the confirmation email from PayPal and it shows on my account but I did not get the usual confirmation from DC. :dunno:
  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Is this problem still here? I paid an invoice for an item with PayPal on the 21st and just noticed it still shows as unpaid. I did get the confirmation email from PayPal and it shows on my account but I did not get the usual confirmation from DC. :dunno:
    • Posté le 24 avr. 2016 à 13:22
    • #584944
    The system appears to be ok from a seller's point of view.

    Did you use Delcampe to settle the invoice via PAYPAL?

    Alan Catherall
    [Hoatzinstamps]
  • bjornmu
    bjornmu 100% (733x)
    free

    140 messages

    Norvège

    The system appears to be ok from a seller's point of view.

    Did you use Delcampe to settle the invoice via PAYPAL?

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 24 avr. 2016 à 13:52
    • #584947
    Yes I paid via Delcampe. The seller confirms he has received my payment and will ship the item.
  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Yes I paid via Delcampe. The seller confirms he has received my payment and will ship the item.
    • Posté le 24 avr. 2016 à 13:54
    • #584948
    Maybe you should report to Delcampe as it may be another variation of the problem that has been recently fixed ... otherwise just mark the item as paid.

    Alan Catherall
    [Hoatzinstamps]