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mails through Delcampe communication system

  • 123ugis
    123ugis 100% (27789x)
    advanced

    180 messages

    Lettonie

    Hi!

    I have noticed that I receive the mails from Delcampe customers with delay of 12 to 24 hours. I can only guess if this is the problem of Delcampe communication system or with my Gmail account. Have anyone also noticed such problem?
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    Royaume-Uni

    Hi!

    I have noticed that I receive the mails from Delcampe customers with delay of 12 to 24 hours. I can only guess if this is the problem of Delcampe communication system or with my Gmail account. Have anyone also noticed such problem?
    • Posté le 10 nov. 2014 à 04:18
    • #524535
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • 123ugis
    123ugis 100% (27789x)
    advanced

    180 messages

    Lettonie

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 10 nov. 2014 à 05:50
    • #524549
    Thanks for your answer. But I have problems only with individual mails from customers which are sent through Delcampe mailing system, i.e., via link "Contact this seller". Notifications about sold or bought items, payments etc. I receive promptly. The problem with mails I noticed already some month ago but had not check if really they are delayed. But Saturday I had one resolution process initiated. The problem was resolved at the evening, but today at eleven o’clock I received the mail from customer in my Gmail, which apparently witnessed that problem is still unresolved. I checked through received mails in Delcampe system and discovered that the mail actually was send Saturday before the resolution process was cleared, i.e., some 35 hours before the mail was received in my Gmail.