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no sales notification

  • gemmament
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    Royaume-Uni

    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
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    Royaume-Uni

    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
    • Posté le 30 juin 2014 à 06:42
    • #509531
    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
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    Royaume-Uni

    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
    • Posté le 1 juil. 2014 à 04:17
    • #509630
    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
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    Belgique

    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Posté le 2 juil. 2014 à 11:48
    • #509781
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • gemmament
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    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 2 juil. 2014 à 13:09
    • #509794
    Hi Benjamin. Thanks for your response. Derek
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    États-Unis

    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Posté le 2 juil. 2014 à 11:48
    • #509781
    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
  • gemmament
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    Royaume-Uni

    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
    • Posté le 8 juil. 2014 à 14:50
    • #510558
    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
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    États-Unis

    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
    • Posté le 8 juil. 2014 à 15:07
    • #510561
    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
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    États-Unis

    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
    • Posté le 8 juil. 2014 à 15:11
    • #510563
    have, not "haves"! Must proofread.
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    Belgique

    have, not "haves"! Must proofread.
    • Posté le 8 juil. 2014 à 15:11
    • #510564
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • postcarddepot
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    États-Unis

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 9 juil. 2014 à 04:10
    • #510593
    Thanks, Benjamin - and to the IT team too!
  • gemmament
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    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 9 juil. 2014 à 04:10
    • #510593
    Thank you Benjamin. The efforts of you and team are much appreciated