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Duplicate Listings

  • hoatzinstamps
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    Royaume-Uni

    It appears that all the listings I have uploaded this morning have been duplicated! What a mess! :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
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    Royaume-Uni

    It appears that all the listings I have uploaded this morning have been duplicated! What a mess! :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 08:05
    • #462357
    I now have some items appearing in triplicate!
    I am hoping noone buys anything!
    What a shambles.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
    wycombe1 100% (88952x)
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    Royaume-Uni

    I now have some items appearing in triplicate!
    I am hoping noone buys anything!
    What a shambles.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 08:10
    • #462359
    Thank God I noticed your posting before I listed too many items today.

    The few items I have listed have all been duplicated as well - so far non in triplicate!

    Nothing else is going to be listed by myself until there is a thumbs up that all is OK again. If I had listed several 100 items it would have been a nightmare sorting them all out!
  • hoatzinstamps
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    Royaume-Uni

    It appears that all the listings I have uploaded this morning have been duplicated! What a mess! :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 08:05
    • #462357
    Am I the only person suffering this problem?

    I've now received another bunch of 'start notifications' for listings uploaded this morning!

    Some listings have now been duplicated 4 times!

    HELP

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
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    Royaume-Uni

    Thank God I noticed your posting before I listed too many items today.

    The few items I have listed have all been duplicated as well - so far non in triplicate!

    Nothing else is going to be listed by myself until there is a thumbs up that all is OK again. If I had listed several 100 items it would have been a nightmare sorting them all out!
    • Posté le 2 sept. 2013 à 08:58
    • #462364
    So it is not just me. I guess that should convince Delcampe that there is a problem.

    This problem looks as if it has all the hallmarks of a significant glitch.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
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    Royaume-Uni

    So it is not just me. I guess that should convince Delcampe that there is a problem.

    This problem looks as if it has all the hallmarks of a significant glitch.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 09:02
    • #462367
    Nothing from Delcampe about it so far.

    Surprisingly the Forum is fairly quiet as normally a glitch of this magnitude gets everyone jumping up and down. Probably no one else has noticed yet - I would not have known except for the posting here about it.

    Although I do check my listings I sometimes leave it for several hours so could have uploaded several hundred items before I noticed anything was amiss.
  • hoatzinstamps
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    Royaume-Uni

    Nothing from Delcampe about it so far.

    Surprisingly the Forum is fairly quiet as normally a glitch of this magnitude gets everyone jumping up and down. Probably no one else has noticed yet - I would not have known except for the posting here about it.

    Although I do check my listings I sometimes leave it for several hours so could have uploaded several hundred items before I noticed anything was amiss.
    • Posté le 2 sept. 2013 à 09:13
    • #462373
    I only picked this up because the 'auction start' notification kept (keep) coming through and I thought I'd better check. I was not happy to find multiple listings of the same item - no wonder the site clogs up!

    I have reported the matter to Delcampe but am awaiting an acknowledgement that there is a system problem.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
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    Royaume-Uni

    Nothing from Delcampe about it so far.

    Surprisingly the Forum is fairly quiet as normally a glitch of this magnitude gets everyone jumping up and down. Probably no one else has noticed yet - I would not have known except for the posting here about it.

    Although I do check my listings I sometimes leave it for several hours so could have uploaded several hundred items before I noticed anything was amiss.
    • Posté le 2 sept. 2013 à 09:13
    • #462373
    The situation just gets worse - some of my listings are now duplicated 5 times ... and still no acknowledgement from Delcampe that a problem exists!

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
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    Royaume-Uni

    The situation just gets worse - some of my listings are now duplicated 5 times ... and still no acknowledgement from Delcampe that a problem exists!

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 10:14
    • #462382
    I only listed about five items earlier of which three duplicated - I have not checked recently to see if they have had further off-spring or not.

    Certainly I would be very alarmed if they duplicate as many times as yours have done.

    Surprising no one else has come in to say its been happening to them - or is nobody listing today?
  • hoatzinstamps
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    Royaume-Uni

    I only listed about five items earlier of which three duplicated - I have not checked recently to see if they have had further off-spring or not.

    Certainly I would be very alarmed if they duplicate as many times as yours have done.

    Surprising no one else has come in to say its been happening to them - or is nobody listing today?
    • Posté le 2 sept. 2013 à 10:21
    • #462383
    No one seems to be buying - this may be a blessing in disguise!

    I'll probably have to fix this glitch manually soon if I don't hear anything from Delcampe.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
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    Royaume-Uni

    No one seems to be buying - this may be a blessing in disguise!

    I'll probably have to fix this glitch manually soon if I don't hear anything from Delcampe.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 10:26
    • #462385
    Thanks for posting Alan.

    All of mine (26) are duplicated as well - what a mess! :d-unhappy:

    Marianne
  • hoatzinstamps
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    Royaume-Uni

    Thanks for posting Alan.

    All of mine (26) are duplicated as well - what a mess! :d-unhappy:

    Marianne
    • Posté le 2 sept. 2013 à 11:31
    • #462394
    Some acknowledgement / response from Delcampe would be helpful so that we can know what action to take. As stated above I now have some listings which are duplicated 5 times!

    Alan Catherall
    [Hoazinstamps]
  • mainlypostcards
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    Royaume-Uni

    Some acknowledgement / response from Delcampe would be helpful so that we can know what action to take. As stated above I now have some listings which are duplicated 5 times!

    Alan Catherall
    [Hoazinstamps]
    • Posté le 2 sept. 2013 à 11:36
    • #462398
    Thank goodness the way I list, I was able to display just today's listings in alphabetical order in my "ongoing sales". I've deleted all the duplicates. I will check again later to see if there still is a problem (i.e. if it has recurred).

    Looked on the French forum, but can't see anything mentioned there. Just someone complaining that his items haven't uploaded yet - so I tagged on to that in bad French to make them aware of it.
  • @webmaster
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    Belgique

    It appears that all the listings I have uploaded this morning have been duplicated! What a mess! :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 sept. 2013 à 08:05
    • #462357
    Hello,

    There is indeed a problem on our end. Our team is presently checking.

    Thanks for your patience.

    Sebastien
  • hoatzinstamps
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    Royaume-Uni

    Thank goodness the way I list, I was able to display just today's listings in alphabetical order in my "ongoing sales". I've deleted all the duplicates. I will check again later to see if there still is a problem (i.e. if it has recurred).

    Looked on the French forum, but can't see anything mentioned there. Just someone complaining that his items haven't uploaded yet - so I tagged on to that in bad French to make them aware of it.
    • Posté le 2 sept. 2013 à 11:45
    • #462409
    I am reluctant to start removing items until I know that the problem is fixed. The lack of Delcampe response is also not helpful. I may have to make a decision, same as yours, a bit later.

    I just wish the site was more stable.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
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    Royaume-Uni

    Hello,

    There is indeed a problem on our end. Our team is presently checking.

    Thanks for your patience.

    Sebastien
    • Posté le 2 sept. 2013 à 11:48
    • #462410
    Seb, is the team going to be able to reverse this duplication or is it going to be up to the sellers to sort it out?
  • hoatzinstamps
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    Royaume-Uni

    Seb, is the team going to be able to reverse this duplication or is it going to be up to the sellers to sort it out?
    • Posté le 2 sept. 2013 à 11:54
    • #462417
    To add further confusion some of the duplicated listings are not marked as 'New'.

    I too have now started to remove the duplicated listings as buyers are starting to view and are no doubt confused by the duplication - since all the listings are 'used' stamps. And my site is now showing multiple listings of the same 'used' stamp! Not good.

    Alan Catherall
    [Hoatzinstamps]

  • @webmaster
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    Belgique

    Seb, is the team going to be able to reverse this duplication or is it going to be up to the sellers to sort it out?
    • Posté le 2 sept. 2013 à 11:54
    • #462417
    The team is presently working on removing the duplicates.

    The original problem has been fixed some minutes ago.

    Seb
  • emmbersplace
    emmbersplace 63% (13050x)
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    Philippines

    To add further confusion some of the duplicated listings are not marked as 'New'.

    I too have now started to remove the duplicated listings as buyers are starting to view and are no doubt confused by the duplication - since all the listings are 'used' stamps. And my site is now showing multiple listings of the same 'used' stamp! Not good.

    Alan Catherall
    [Hoatzinstamps]

    • Posté le 2 sept. 2013 à 13:25
    • #462431
    Thank you for pointing this out.

    I listed about 60 items in the last couple of days but checked just now and all seems OK