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Wrongly labeled item

  • krizzy273
    Compte fermé
    free

    6 messages

    Royaume-Uni

    I have listed an item incorrectly, and the error has been discovered when I was talking to someone who has bid on the item. Subsequently, and quite rightly this person no longer wants this item.

    How do I cancel the sale of this item. I have closed the sale, but that implies that the sale will continue, when all I want to do is remove this item, so that I can place it in the correct listing.

    Any advice would be very much appreciated.

    Best wishes


    Krizzy273
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    I have listed an item incorrectly, and the error has been discovered when I was talking to someone who has bid on the item. Subsequently, and quite rightly this person no longer wants this item.

    How do I cancel the sale of this item. I have closed the sale, but that implies that the sale will continue, when all I want to do is remove this item, so that I can place it in the correct listing.

    Any advice would be very much appreciated.

    Best wishes


    Krizzy273
    • Posté le 5 févr. 2015 à 13:59
    • #535444
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • krizzy273
    Compte fermé
    free

    6 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 5 févr. 2015 à 18:10
    • #535468
    Hi Phil_ately,

    Thanks for the quick response. Unfortunately, I also need to change the value of the item, as the error would cause the value of this stamp to reduced considerably. This is not something that you can do in modify.

    Many thanks
  • wycombe1
    wycombe1 100% (88827x)
    premium

    1947 messages

    Royaume-Uni

    Hi Phil_ately,

    Thanks for the quick response. Unfortunately, I also need to change the value of the item, as the error would cause the value of this stamp to reduced considerably. This is not something that you can do in modify.

    Many thanks
    • Posté le 5 févr. 2015 à 18:17
    • #535470
    You need to wait for the transaction to end then mutually cancel it by leaving a neutral feedback - which will not effect your buyers reputation. You can then, if you wish claim the Delcampes fees back for that item as the transaction was never completed. Then change the item to what it should be then re-list it.
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Hi Phil_ately,

    Thanks for the quick response. Unfortunately, I also need to change the value of the item, as the error would cause the value of this stamp to reduced considerably. This is not something that you can do in modify.

    Many thanks
    • Posté le 5 févr. 2015 à 18:17
    • #535470
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • krizzy273
    Compte fermé
    free

    6 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 6 févr. 2015 à 03:50
    • #535509
    Thank you both for the advice, I am now happy with the course of action that I need to take, to satisfy both my customer and myself Lien (http)

    Best regards

    Krizzy273