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no sales notification

  • gemmament
    Cuenta cerrada
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    312 mensajes

    Reino Unido

    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
    • Creado 30 jun 2014 a 6:42
    • #509531
    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
  • Cuenta eliminada
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    Bélgica

    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Creado 2 jul 2014 a 11:48
    • #509781
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 2 jul 2014 a 13:09
    • #509794
    Hi Benjamin. Thanks for your response. Derek
  • postcarddepot
    Cuenta cerrada
    PRO free

    238 mensajes

    Estados Unidos

    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Creado 2 jul 2014 a 11:48
    • #509781
    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
    • Creado 8 jul 2014 a 14:50
    • #510558
    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
  • postcarddepot
    Cuenta cerrada
    PRO free

    238 mensajes

    Estados Unidos

    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
    • Creado 8 jul 2014 a 15:07
    • #510561
    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
  • postcarddepot
    Cuenta cerrada
    PRO free

    238 mensajes

    Estados Unidos

    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
    • Creado 8 jul 2014 a 15:11
    • #510563
    have, not "haves"! Must proofread.
  • Cuenta eliminada
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    Bélgica

    have, not "haves"! Must proofread.
    • Creado 8 jul 2014 a 15:11
    • #510564
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • postcarddepot
    Cuenta cerrada
    PRO free

    238 mensajes

    Estados Unidos

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Thanks, Benjamin - and to the IT team too!
  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Thank you Benjamin. The efforts of you and team are much appreciated