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Wrong Notifications types received upon item update

  • collectoravenue
    collectoravenue 100% (2012x)
    PRO free

    31 mensajes

    Italia

    Hi there,
    could you please check if the notification type is correct after an item is updated via API?

    I'm logging any notification received and, after the user made several item update, the software logged only "Seller_Item_Add" and no "Seller_Item_Update"

    I'm sure the items were updated because they have an old Item Reference and I'm pretty sure is not a bug in my logging script.

    If you have a log one of the items has the number 453455083 and the notification arrived on 06-02-2024 16:01:59

    Thank you for your help
    Daniele
  • @fred
    Administrador
    @fred
    free

    127 mensajes

    Bélgica

    Hi there,
    could you please check if the notification type is correct after an item is updated via API?

    I'm logging any notification received and, after the user made several item update, the software logged only "Seller_Item_Add" and no "Seller_Item_Update"

    I'm sure the items were updated because they have an old Item Reference and I'm pretty sure is not a bug in my logging script.

    If you have a log one of the items has the number 453455083 and the notification arrived on 06-02-2024 16:01:59

    Thank you for your help
    Daniele
    Hi collectoravenue,

    It looks like the notification is only send when the update is done on the website, but not when it's made with the API.

    A ticket has been created on our side. I'll update you as soon as this is fixed.

    Fred
  • collectoravenue
    collectoravenue 100% (2012x)
    PRO free

    31 mensajes

    Italia

    Thank you for the quick answer.
    Please note that when the update is made via the API, the system send a "Seller_Item_Add" instead of the "Seller_Item_Update"

    Regards
    Daniele

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