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Platform fees

  • grantferinga1
    grantferinga1 100% (429x)

    5 messages

    Australia

    I used to buy a lot on Delcampe but now hardly anything since Delcampe made the change to the buyer paying the seller fees. This is ridiculous as sellers do not reduce fees for having free selling. Everything now costs more meaning sales must be well down. I see that Delcampe have a special of 50% reduction in platform fees for low value items - this will not do anything as I think buyers have left Delcampe in huge numbers since the change to buyers having to pay the seller fee. The buyer I'd expected to pay other fees as well such as postage and local taxes. All in, it is not a nice experience buying on Delcampe....with all the fees and charges it feels like you get hammered on Delcampe when you buy something. So I don't buy on Delcampe any more and will not do so until Delcampe removes platform fees for buyers. The people at the top in Delcampe who make these silly decisions like introducing platform fees for buyers have no idea.
  • martin52
    martin52 100% (18401x)
    standard

    1643 messages

    Switzerland

    I used to buy a lot on Delcampe but now hardly anything since Delcampe made the change to the buyer paying the seller fees. This is ridiculous as sellers do not reduce fees for having free selling. Everything now costs more meaning sales must be well down. I see that Delcampe have a special of 50% reduction in platform fees for low value items - this will not do anything as I think buyers have left Delcampe in huge numbers since the change to buyers having to pay the seller fee. The buyer I'd expected to pay other fees as well such as postage and local taxes. All in, it is not a nice experience buying on Delcampe....with all the fees and charges it feels like you get hammered on Delcampe when you buy something. So I don't buy on Delcampe any more and will not do so until Delcampe removes platform fees for buyers. The people at the top in Delcampe who make these silly decisions like introducing platform fees for buyers have no idea.
    • Created on Apr 8, 2025 at 11:48 PM
    • #1888087
    citation: ......as sellers do not reduce fees for having free selling

    this is simply incorrect, because a lot of sellers (like myself) have reduced their selling prices according to the new implemented fee structure in April 2024. This is my reaction back then, published in all forums here:

    ALEA IACTA EST! (April 3rd 2024)
    All my items on sale are now reduced with -7% overall and -0.17c per lot according to my previous Delcampe fees no longer charged in direct to me.
    They are now forwarded by me in favor of my buyers.
    But I do nont take responsability for the remaining -3% overall fee (new 10%) and +0.16c per lot (new CHF 0.33) that Delcampe is now charging to the buyer end price.
    All my previously stated terms of sale will stay as they are (please see my terms)
    Sorry for the rising prices, mainly as a result of Delcampe's decisions.....at their own favor, not to mine
    Greetings from Martin52......you are welcome!
  • worldphila
    worldphila 100% (1741x)
    standard

    360 messages

    Israel

    I used to buy a lot on Delcampe but now hardly anything since Delcampe made the change to the buyer paying the seller fees. This is ridiculous as sellers do not reduce fees for having free selling. Everything now costs more meaning sales must be well down. I see that Delcampe have a special of 50% reduction in platform fees for low value items - this will not do anything as I think buyers have left Delcampe in huge numbers since the change to buyers having to pay the seller fee. The buyer I'd expected to pay other fees as well such as postage and local taxes. All in, it is not a nice experience buying on Delcampe....with all the fees and charges it feels like you get hammered on Delcampe when you buy something. So I don't buy on Delcampe any more and will not do so until Delcampe removes platform fees for buyers. The people at the top in Delcampe who make these silly decisions like introducing platform fees for buyers have no idea.
    • Created on Apr 8, 2025 at 11:48 PM
    • #1888087
    I have reduced the price of my items. It was done just after the Delcampe message of the platform fees.
    And my new way to reduce the price for a low to medium price items. Is to offer a tracked unregistered shipment.
    3.5 $ upto a shipment of 100 Gr.
    It was not available, by the PO of Israel, until Feb/2025
  • grantferinga1
    grantferinga1 100% (429x)

    5 messages

    Australia

    I have reduced the price of my items. It was done just after the Delcampe message of the platform fees.
    And my new way to reduce the price for a low to medium price items. Is to offer a tracked unregistered shipment.
    3.5 $ upto a shipment of 100 Gr.
    It was not available, by the PO of Israel, until Feb/2025
    • Created on Apr 9, 2025 at 7:31 AM
    • #1888246
    Thank you for your reply and thank you for reducing your item prices to allow for buyer platform fees. However, it is clear that you are one of the few sellers who have made price reductions like this. For buyers, it is now a very negative experience on Delcampe being hit with several fees when an item is bought - these fees are often way out of line with the value of the item and do not exist on competing sites where the going is much easier. Buyers are leaving Delcampe in huge numbers and that must be affecting sellers in a large way too with greatly reduced sale quantities. It must be easier for sellers to abandon Delcampe too as well as buyers. The only question is how long Delcampe will continue with buyer platform fees as they appear to be in a death spiral for both buyers and sellers.
  • oceania
    oceania 100% (962x)
    free

    90 messages

    New Zealand

    I used to buy a lot on Delcampe but now hardly anything since Delcampe made the change to the buyer paying the seller fees. This is ridiculous as sellers do not reduce fees for having free selling. Everything now costs more meaning sales must be well down. I see that Delcampe have a special of 50% reduction in platform fees for low value items - this will not do anything as I think buyers have left Delcampe in huge numbers since the change to buyers having to pay the seller fee. The buyer I'd expected to pay other fees as well such as postage and local taxes. All in, it is not a nice experience buying on Delcampe....with all the fees and charges it feels like you get hammered on Delcampe when you buy something. So I don't buy on Delcampe any more and will not do so until Delcampe removes platform fees for buyers. The people at the top in Delcampe who make these silly decisions like introducing platform fees for buyers have no idea.
    • Created on Apr 8, 2025 at 11:48 PM
    • #1888087
    It is the established practice that a buyer just wants the price and not all that makes it up.
  • martinezsmith
    martinezsmith 100% (40447x)
    PRO advanced

    51 messages

    Spain

    We personally reduced all our prices by 10% back in April 2024 to compensate for the new fee structure. Unfortunately, this has had virtually no impact on sales of lower-priced items.

    Since then, we’ve introduced several additional incentives over the past months to make orders more attractive to buyers. But if you ask us whether it’s worked—the honest answer is: NO.

    Many buyers who left the platform are unlikely to return, and new buyers are often surprised—if not discouraged—by the final invoice total.

    Even the recent 50% reduction in Delcampe’s per-item fee in April hasn’t made any noticeable difference for us over the past 10 days.

    In our view, the only real solution would be to revert to the fee system in place before last year’s change—but we all know that’s unlikely to happen.
  • grantferinga1
    grantferinga1 100% (429x)

    5 messages

    Australia

    We personally reduced all our prices by 10% back in April 2024 to compensate for the new fee structure. Unfortunately, this has had virtually no impact on sales of lower-priced items.

    Since then, we’ve introduced several additional incentives over the past months to make orders more attractive to buyers. But if you ask us whether it’s worked—the honest answer is: NO.

    Many buyers who left the platform are unlikely to return, and new buyers are often surprised—if not discouraged—by the final invoice total.

    Even the recent 50% reduction in Delcampe’s per-item fee in April hasn’t made any noticeable difference for us over the past 10 days.

    In our view, the only real solution would be to revert to the fee system in place before last year’s change—but we all know that’s unlikely to happen.
    • Created on Apr 11, 2025 at 3:25 AM
    • #1889020
    Thank you for your reply. Agree 100% with everything you write. It us very discouraging for buyers with Delcampes buyer pays the sellers fee via platform fees.....many buyers have been lost and they will mot return. Like you, I also wonder why Delcampe will not revert to the fee structure that existed prior to platform fees... .I guess it comes down to one person at the top who does not want to admit he got it totally wrong.

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