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Buyers not acknowledging receipt of stamps.

  • grandad-47
    Closed account
    free

    113 messages

    United Kingdom

    Do professional sellers watch their "sent" items to check that the items have been received? I, as a very small scale seller, have tended to check that the goods I have sold have reached their destination, even resorting to messaging the recipient. Recently it seems to me that buyers are reluctant to acknowledge receipt so I'm going to wait for the buyer to acknowledge and if they don't within say eight weeks I will just archive the transaction.
  • wycombe1
    wycombe1 100% (87043x)
    premium

    1914 messages

    United Kingdom

    A buyer will usually be fairly prompt in letting you know if items do not arrive. You may irritate some if you pester them particularly in regard to feedbacks,

    So I leave well alone until someone claims non receipt. You cannot rely on feedback received either simply because very many no longer bother with leaving it any more when they get their items.
  • dave43
    Closed account
    free

    277 messages

    United Kingdom

    Someone told me not to leave feedback until they have marked item as received!
    otherwise I suggested Delcampe add something to drop down menu like "Has item been received?" so it is easy to send a reminder!
  • Account deleted
    Account deleted

    0 messages

    Sweden

    This information is no longer available because the user’s account has been deleted (GDPR)
  • grandad-47
    Closed account
    free

    113 messages

    United Kingdom

    This information is no longer available because the user’s account has been deleted (GDPR)
    • Created on May 4, 2022 at 5:05 PM
    • #1412665
    The fact that they are repeat customers is a sort of feed back in its self. My concern is for buyers failing to acknowledging receipt of their orders.
  • Account deleted
    Account deleted

    0 messages

    Sweden

    The fact that they are repeat customers is a sort of feed back in its self. My concern is for buyers failing to acknowledging receipt of their orders.
    • Created on May 5, 2022 at 3:53 AM
    • #1412746
    This information is no longer available because the user’s account has been deleted (GDPR)
  • blid273
    blid273 100% (4255x)

    4 messages

    Norway

    This information is no longer available because the user’s account has been deleted (GDPR)
    • Created on May 5, 2022 at 5:56 AM
    • #1412797
    I am mostly a buyer, and always click the "feedback" icon before the "Item received" icon, as a courtesy and to keep track of items received. Some sellers pack and tape items so extreme, it takes great care to unpack without damaging the item..

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