Access to your Delcampe account is secured by a password that you choose when you register. This article gives you some advice on how to define this password and avoid the most common mistakes.


When choosing your password, you should set something complex enough that a third party cannot easily discover. Avoid choosing a password that is known or easily accessible (e.g. via social networks), such as your name, date of birth, pet's name, collection field, etc.

Choose a medium to long password, containing at least 10 to 12 characters. Your password should ideally consist of upper and lower case letters, numbers and special characters (e.g. *, !, ?, etc.).


Define a specific password for your Delcampe account and avoid using the same password on all websites that require a login. Be particularly careful with the password that is used to access your personal email account, as it contains all your account information and allows you to reset your Delcampe password. If a third party logs in to your personal email account, they can potentially have access to all the websites where you have entered your email address.

Top secret

Never share your password, as this information should be kept strictly confidential to avoid any risks. This also means that you should not write it down on a piece of paper or save it in a file on your computer. Do not communicate it by email either. Be aware that if you receive such a request, the email does not come from Delcampe, it may be a scam or phishing attempt.

Always be vigilant, especially with the emails you may receive: check who the sender is. If the address looks suspicious or you don't know it, don't click on the links or open the attachments. If the email received is suspicious but has the Delcampe look, forward it to our teams for verification.

If you are using a public or shared computer, do not allow your browser to save your password. Also remember to log out of your account before leaving the site. Please note that browsers offer you the possibility to open the website in private browsing mode, so that none of your data can be saved on the computer you are using (please note that Delcampe's cookies cannot be saved either and that this will have some impact on your experience of the website).


Finally, even if you have set the perfect password, remember to change it regularly, for example once a year, or if you have any doubts about the security of your account. Always remember to change the password for your email address as well, and this should be a priority for the reasons already mentioned.

Let's go!

Think you need to change your account password now? Go to "My information: Password".

Oops, I forgot...

VYour password was so well set up that you forgot it? Don't worry, it happens to us too! To recover access to your account, simply follow the instructions in the following article: "I forgot my password".