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Mysterious charges

  • ivorclearoot
    ivorclearoot 100% (65x)

    3 messages

    United Kingdom

    Hi,

    Purchased 10 postcards from a seller :Dthis morning and there listing stated free Shipping on 10 or more items now i find im being charged $3.00 fee for getting them sent to me:angryfire::censored:, Is this allowed ?

    I have of course indicated to the seller i wont be paying until i get a full explanation, any one else came across this before ?
  • mainlypostcards
    Closed account
    free

    3540 messages

    United Kingdom

    Hi,

    Purchased 10 postcards from a seller :Dthis morning and there listing stated free Shipping on 10 or more items now i find im being charged $3.00 fee for getting them sent to me:angryfire::censored:, Is this allowed ?

    I have of course indicated to the seller i wont be paying until i get a full explanation, any one else came across this before ?
    • Created on 29 Mar 2011 at 06:39
    • #328596
    If it states clearly free shipping (not just for their own country) than they should not charge you for shipping.
  • ivorclearoot
    ivorclearoot 100% (65x)

    3 messages

    United Kingdom

    If it states clearly free shipping (not just for their own country) than they should not charge you for shipping.
    • Created on 29 Mar 2011 at 06:58
    • #328603
    Thanks for the reply ;-)
  • ivorclearoot
    ivorclearoot 100% (65x)

    3 messages

    United Kingdom

    Hi,

    Purchased 10 postcards from a seller :Dthis morning and there listing stated free Shipping on 10 or more items now i find im being charged $3.00 fee for getting them sent to me:angryfire::censored:, Is this allowed ?

    I have of course indicated to the seller i wont be paying until i get a full explanation, any one else came across this before ?
    • Created on 29 Mar 2011 at 06:39
    • #328596
    Just a update that maybe makes things stranger i only get free P+P if i order 10 or more postcards and pay in one payment, none of the sellers listings state this nor is it listed in there T&C's, i was planning on paying for the lot in one go anyway but the seller still invoices including the $3 charge !!

    I previously loved the idea of Delcampe, but maybe they should be clamping down on the very highly experianced sellers that do this, maybe my money is not good enough for the seller but it sure was a big sale.

    Sellers should not be trying to con buyers as theres plenty of auction sites to get the same items from, maybe we should be allowed to name and shame the sellers who do this giving Delcampe a bad name
  • mainlypostcards
    Closed account
    free

    3540 messages

    United Kingdom

    Just a update that maybe makes things stranger i only get free P+P if i order 10 or more postcards and pay in one payment, none of the sellers listings state this nor is it listed in there T&C's, i was planning on paying for the lot in one go anyway but the seller still invoices including the $3 charge !!

    I previously loved the idea of Delcampe, but maybe they should be clamping down on the very highly experianced sellers that do this, maybe my money is not good enough for the seller but it sure was a big sale.

    Sellers should not be trying to con buyers as theres plenty of auction sites to get the same items from, maybe we should be allowed to name and shame the sellers who do this giving Delcampe a bad name
    • Created on 30 Mar 2011 at 09:34
    • #328816
    I don't offer free postage, but I do combine postage and if you read my "message from member" you will see that I will only combine postage if all purchases have been paid for as a single transaction.

    I am afraid sellers have to do this, because Paypal charges a fixed fee + a % for each transaction.

    However, if your sellers has told you that you only get free p&p if you pay everything in a single transaction, and that is what you're intending to do, then he shouldn't charge you.

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