Manual image upload problem

  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Russland

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • Lancashirepostcards

    18 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 07.08.2018 um 04:06
    • #892582
    Same thing here all morning.

    Going to have a break and see if it sorts itself out.

    Jim.
  • @marion
    Administrator

    590 Beiträge

    Belgien

    Hello,

    The issue with the images has already been reported to our IT department.
    They are currently working on it.
    We are sorry for the inconvenience caused and we thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service
  • emmbersplace

    908 Beiträge

    Philippinen

    Seems to work (intermittently) now... thanks for quick response
  • stempelwolf
    Account geschlossen
    free

    170 Beiträge

    Deutschland

    Seems to work (intermittently) now... thanks for quick response
    • Erstellt am 07.08.2018 um 09:54
    • #892798
    On my side it is still not working. To upload an item with image needs 3-4 times of changing till the image is uploaded.

    Stempelwolf
  • mjocovers

    474 Beiträge

    Vereinigtes Königreich

    On my side it is still not working. To upload an item with image needs 3-4 times of changing till the image is uploaded.

    Stempelwolf
    • Erstellt am 07.08.2018 um 16:05
    • #892933
    It been vary variable (and frustrating) today. Sometimes it's OK and sometimes it takes several attempts to get the picture to load. Consequently it has taken a lot longer to list items today than I planned for.
  • pipeline

    448 Beiträge

    Dänemark

    It been vary variable (and frustrating) today. Sometimes it's OK and sometimes it takes several attempts to get the picture to load. Consequently it has taken a lot longer to list items today than I planned for.
    • Erstellt am 07.08.2018 um 20:21
    • #892951
    I also have the same problems here today.
    Very frustrating because today I have the time to list a lot of new items, and it's raining outside just at the moment.
  • @marion
    Administrator

    590 Beiträge

    Belgien

    Hello everyone,

    We wanted to update you on this issue. As you might have noticed, we are still experiencing difficulties with image upload when putting items for sale.

    Yesterday, corrections were made and we thought the issue was solved. Unfortunately, it wasn't the case.

    As a result, our IT department is still working on it. Our team is doing everything possible to find where the problem is as quickly as possible. Rest assured that this is currently our top priority.

    Once again, we are sorry for the inconvenience caused and wanted to thank you for your patience and understanding.

    Kind regards,

    Marion - Delcampe Customer Service
  • emmbersplace

    908 Beiträge

    Philippinen

    Hello everyone,

    We wanted to update you on this issue. As you might have noticed, we are still experiencing difficulties with image upload when putting items for sale.

    Yesterday, corrections were made and we thought the issue was solved. Unfortunately, it wasn't the case.

    As a result, our IT department is still working on it. Our team is doing everything possible to find where the problem is as quickly as possible. Rest assured that this is currently our top priority.

    Once again, we are sorry for the inconvenience caused and wanted to thank you for your patience and understanding.

    Kind regards,

    Marion - Delcampe Customer Service
    • Erstellt am 08.08.2018 um 10:18
    • #893233
    What i found on the last 10 or so new listings:
    1. Ist pic upload never worked.
    2. 2nd pic upioad worked 50% of the time but pic disappeared after listing was completed with "Confirmation"
    3. Using the listing modification pricedure by uploading yet another pic worked every time.
    So...limited success but have loads to list so gave up.... :zzzzz:
  • mjocovers

    474 Beiträge

    Vereinigtes Königreich

    What i found on the last 10 or so new listings:
    1. Ist pic upload never worked.
    2. 2nd pic upioad worked 50% of the time but pic disappeared after listing was completed with "Confirmation"
    3. Using the listing modification pricedure by uploading yet another pic worked every time.
    So...limited success but have loads to list so gave up.... :zzzzz:
    • Erstellt am 08.08.2018 um 10:58
    • #893254
    "Using the listing modification procedure by uploading yet another pic worked every time".

    I found that did not always work first time either.
  • mjocovers

    474 Beiträge

    Vereinigtes Königreich

    It seems to be working OK now :applause:

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