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WARNING - INVOICING

  • hoatzinstamps
    hoatzinstamps 100% (131848x)
    PRO standard

    1164 Beiträge

    Vereinigtes Königreich

    This may have been mentioned in other posts but be aware that the area where you add additional information on the invoice for guidance of the buyer has been compromised.

    As an example for a new customer I would expect this area to be blank.
    I now note that there is text presumably related to an existing customer appearing. This leads me to suspect that text relating to other existing customers may not be correct.

    Net, as if you needed to be reminded, check each invoice very carefully.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    This may have been mentioned in other posts but be aware that the area where you add additional information on the invoice for guidance of the buyer has been compromised.

    As an example for a new customer I would expect this area to be blank.
    I now note that there is text presumably related to an existing customer appearing. This leads me to suspect that text relating to other existing customers may not be correct.

    Net, as if you needed to be reminded, check each invoice very carefully.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 06.05.2014 um 02:09
    • #499826
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • maghu
    maghu 100% (32586x)
    PRO advanced

    95 Beiträge

    Indien

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 06.05.2014 um 02:17
    • #499832
    The invoice is not adding the S&H in the total after filling the relevant box.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    The invoice is not adding the S&H in the total after filling the relevant box.
    • Erstellt am 06.05.2014 um 02:46
    • #499850
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • hoatzinstamps
    hoatzinstamps 100% (131848x)
    PRO standard

    1164 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 06.05.2014 um 03:00
    • #499862
    Well, I'm getting my copy of the invoice OK.
    So I think that bit is OK.

    The trouble is that I'm not having the opportunity to send enough invoices!

    Alan Catherall
    [Hoatzinstamps]
  • moonstone
    moonstone 100% (55727x)
    standard

    1050 Beiträge

    Vereinigtes Königreich

    Well, I'm getting my copy of the invoice OK.
    So I think that bit is OK.

    The trouble is that I'm not having the opportunity to send enough invoices!

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 06.05.2014 um 03:45
    • #499902
    Lack of anything to practice on is my problem too! My invoices go OK, I get e-mails advising sales, buyers pay and it's all OK - whether the changes were necessary or useful is another argument, and lots of 'bits' need to be fixed - but if Delcampe could generate a few more buyers, no doubt I'd get used to it quicker.:)
  • maghu
    maghu 100% (32586x)
    PRO advanced

    95 Beiträge

    Indien

    Lack of anything to practice on is my problem too! My invoices go OK, I get e-mails advising sales, buyers pay and it's all OK - whether the changes were necessary or useful is another argument, and lots of 'bits' need to be fixed - but if Delcampe could generate a few more buyers, no doubt I'd get used to it quicker.:)
    • Erstellt am 06.05.2014 um 05:35
    • #500003
    Invoice is adding S&H now.

    Good.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Lack of anything to practice on is my problem too! My invoices go OK, I get e-mails advising sales, buyers pay and it's all OK - whether the changes were necessary or useful is another argument, and lots of 'bits' need to be fixed - but if Delcampe could generate a few more buyers, no doubt I'd get used to it quicker.:)
    • Erstellt am 06.05.2014 um 05:35
    • #500003
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • hoatzinstamps
    hoatzinstamps 100% (131848x)
    PRO standard

    1164 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 06.05.2014 um 02:17
    • #499832
    This is a shame - I can now seee that that is how is operating.
    Yet another useful 'old' feature that has gone AWOL.
    I had different messages for different regular buyers to remind me of any special arrangements. Looks like all that information is now lost :mad:

    This new system is most definitely a step back.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    This is a shame - I can now seee that that is how is operating.
    Yet another useful 'old' feature that has gone AWOL.
    I had different messages for different regular buyers to remind me of any special arrangements. Looks like all that information is now lost :mad:

    This new system is most definitely a step back.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 06.05.2014 um 07:48
    • #500094
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • hoatzinstamps
    hoatzinstamps 100% (131848x)
    PRO standard

    1164 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 06.05.2014 um 08:11
    • #500116
    I think they would only understand the last letter 'S'

    Alan Catherall
    [Hoatzinstamps]
  • mjocovers
    mjocovers 100% (30515x)
    free

    475 Beiträge

    Vereinigtes Königreich

    This is a shame - I can now seee that that is how is operating.
    Yet another useful 'old' feature that has gone AWOL.
    I had different messages for different regular buyers to remind me of any special arrangements. Looks like all that information is now lost :mad:

    This new system is most definitely a step back.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 06.05.2014 um 07:48
    • #500094
    I had different messages for different regular buyers as well. , like buyers from one country who always have their items shipped to another country. I just hope those buyers send me a reminder before I ship their orders next time!
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    I think they would only understand the last letter 'S'

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 06.05.2014 um 08:13
    • #500119
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • hoatzinstamps
    hoatzinstamps 100% (131848x)
    PRO standard

    1164 Beiträge

    Vereinigtes Königreich

    I had different messages for different regular buyers as well. , like buyers from one country who always have their items shipped to another country. I just hope those buyers send me a reminder before I ship their orders next time!
    • Erstellt am 06.05.2014 um 08:16
    • #500123
    The problem is that Delcampe do not really know how Sellers have adapted their business processes to the 'old' system. They think they know the requirements but they don't and they probably don't have the original design details (if they ever existed) to replicate these neat features into the new system. Quite frankly it is a PITA.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    The problem is that Delcampe do not really know how Sellers have adapted their business processes to the 'old' system. They think they know the requirements but they don't and they probably don't have the original design details (if they ever existed) to replicate these neat features into the new system. Quite frankly it is a PITA.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 06.05.2014 um 08:31
    • #500131
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).