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Skrill fee changes

  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    I've just had an email from them, with a link to their fees pages.

    Link (https)

    It looks like withdrawing money is going to be more expensive.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    I've just had an email from them, with a link to their fees pages.

    Link (https)

    It looks like withdrawing money is going to be more expensive.
    • Erstellt am 16.10.2013 um 15:26
    • #468822
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • emmbersplace
    emmbersplace 63% (13050x)
    standard

    908 Beiträge

    Philippinen

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 16.10.2013 um 18:28
    • #468849
    I have so few transactions through skrill nowadays that I use it to pay D fees (if there is enough there) and not much else. Skrill are the least favoured payment options amongst my buyers and fast becoming the most expensive.

    So. I will now consider withdrawing skrill as a payment option as it will make a miniscule difference to my sales........and I do remember the days when moneybookers/skrill was the only payment option on Delcampe!

    There are other online payment options out there that might be worth researching and offering to buyers via the t & c, postage section and invoice as D do not offer online alternatives via the e-wallet system.

    I recall that when moneybookers rebranded as skrill, the CEO stated that he hoped that the word skrill would become a de-facto verb like google or skype.......mmmmmm dream on!
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    I have so few transactions through skrill nowadays that I use it to pay D fees (if there is enough there) and not much else. Skrill are the least favoured payment options amongst my buyers and fast becoming the most expensive.

    So. I will now consider withdrawing skrill as a payment option as it will make a miniscule difference to my sales........and I do remember the days when moneybookers/skrill was the only payment option on Delcampe!

    There are other online payment options out there that might be worth researching and offering to buyers via the t & c, postage section and invoice as D do not offer online alternatives via the e-wallet system.

    I recall that when moneybookers rebranded as skrill, the CEO stated that he hoped that the word skrill would become a de-facto verb like google or skype.......mmmmmm dream on!
    • Erstellt am 16.10.2013 um 22:52
    • #468856
    The number of payments I receive via Skrill seems to be steadily decreasing. I too use it to pay my Delcampe fees and because we already had to pay to withdraw funds, I set a minimum amount of £100 as a balance before withdrawing. I don't think I've reached that amount since Del fees increased last year. In fact, every month after I've paid Del my balance is a bit lower than the month before. Eventually I will run out.
  • xtf70
    xtf70 100% (9338x)
    free

    1490 Beiträge

    Vereinigtes Königreich

    The number of payments I receive via Skrill seems to be steadily decreasing. I too use it to pay my Delcampe fees and because we already had to pay to withdraw funds, I set a minimum amount of £100 as a balance before withdrawing. I don't think I've reached that amount since Del fees increased last year. In fact, every month after I've paid Del my balance is a bit lower than the month before. Eventually I will run out.
    • Erstellt am 17.10.2013 um 02:40
    • #468866
    Seems like we're all of the same mind then
  • briceropion
    briceropion --% (630x)
    free

    591 Beiträge

    Niederlande

    Seems like we're all of the same mind then
    • Erstellt am 17.10.2013 um 03:02
    • #468871
    Hello,

    I'm surprised, though.

    Buyers paying by Skrill through the Delcampe wallet are not charged the 1% payment fee that it would cost them to pay directly via Skrill (that's the case for me at least).

    And sellers receiving funds to their Skrill account through the Delcampe wallet are charged 2%+0.19€, instead of 2.95%+0.25€ If they were to receive it directly.

    This arrangement between Delcampe and Skrill reduces the overall transaction costs from 3.9%+0.25€ to 2%+0.19€, which seems meaningfully cheaper to me than Paypal.

    It strikes me, therefore, that Delcampe members at least should be using Skrill more and the trends should up.

    Are you guys talking more generally than the Skrill volumes through the Delcampe wallet? Are the withdrawal costs that high that they offset the transaction savings? Are there other factors at play?

    Best regards,

    Brice







  • emmbersplace
    emmbersplace 63% (13050x)
    standard

    908 Beiträge

    Philippinen

    Hello,

    I'm surprised, though.

    Buyers paying by Skrill through the Delcampe wallet are not charged the 1% payment fee that it would cost them to pay directly via Skrill (that's the case for me at least).

    And sellers receiving funds to their Skrill account through the Delcampe wallet are charged 2%+0.19€, instead of 2.95%+0.25€ If they were to receive it directly.

    This arrangement between Delcampe and Skrill reduces the overall transaction costs from 3.9%+0.25€ to 2%+0.19€, which seems meaningfully cheaper to me than Paypal.

    It strikes me, therefore, that Delcampe members at least should be using Skrill more and the trends should up.

    Are you guys talking more generally than the Skrill volumes through the Delcampe wallet? Are the withdrawal costs that high that they offset the transaction savings? Are there other factors at play?

    Best regards,

    Brice







    • Erstellt am 17.10.2013 um 20:59
    • #469001
    Hi.....100% of my skrill receipts are paid by buyers through the e-wallet as are about 99% of my paypal receipts.

    I checked my skrill account as far back as I can go and volumes going through the account have reduced by about 50% and are now at a pretty negligible level.

    Whatever the monetary savings to buyers or sellers, it is the buyers who choose how they wish to pay for whatever reasons they select.

    It is also true that skrill is not available in many parts of the USA and some Asian countries, but the demography of my sales has not altered much over the last 3 or 4 years with 75% of sales still going to Europe so the reasons for the decline are not immediately obvious.

    I have to also say that I have always regarded auction site fees and payment fees merely as an overhead that needs to be reviewed in relation to the business as a whole rather than worrying about relatively small variances in rates & structures. Provided the charges are reasonable and roughly comparable with elsewhere, that is OK with me.

    My main interest is selling stamps etc and trying to maximize quality and the selection available to meet with the requirements of my regular, and hopefully soon to be regular, customers

    With skrill nowadays, I rarely receive more than $50 or so a month in receipts so the new withdrawal to bank fee amounts to around 8% or so of my monthly receipts. This is simply not acceptable. And I am not prepared to give them an interest-free loan by leaving the money in there either.

    To me, it seems like users of skrill are simply voting with their feet.......

    Mike
  • briceropion
    briceropion --% (630x)
    free

    591 Beiträge

    Niederlande

    Hi.....100% of my skrill receipts are paid by buyers through the e-wallet as are about 99% of my paypal receipts.

    I checked my skrill account as far back as I can go and volumes going through the account have reduced by about 50% and are now at a pretty negligible level.

    Whatever the monetary savings to buyers or sellers, it is the buyers who choose how they wish to pay for whatever reasons they select.

    It is also true that skrill is not available in many parts of the USA and some Asian countries, but the demography of my sales has not altered much over the last 3 or 4 years with 75% of sales still going to Europe so the reasons for the decline are not immediately obvious.

    I have to also say that I have always regarded auction site fees and payment fees merely as an overhead that needs to be reviewed in relation to the business as a whole rather than worrying about relatively small variances in rates & structures. Provided the charges are reasonable and roughly comparable with elsewhere, that is OK with me.

    My main interest is selling stamps etc and trying to maximize quality and the selection available to meet with the requirements of my regular, and hopefully soon to be regular, customers

    With skrill nowadays, I rarely receive more than $50 or so a month in receipts so the new withdrawal to bank fee amounts to around 8% or so of my monthly receipts. This is simply not acceptable. And I am not prepared to give them an interest-free loan by leaving the money in there either.

    To me, it seems like users of skrill are simply voting with their feet.......

    Mike
    • Erstellt am 17.10.2013 um 22:32
    • #469003
    Hello Mike,
    It's a good point you make that it's the buyer that chooses, so the seller 'benefits' are not immediately relevant in the equation.
    My sense is it's not widely known that Skrill through Delcampe is basically free for buyers: no loading fees via bank transfers, no 1% payment fees, and no withdrawal costs on the assumption you only load what you need.
    Paypal is easier, though: I can leave no balance and payments go through on direct debit from my bank account. No need to load before closing a transaction...
    Still, given both options are relatively cost neutral for me, I've tended to favor Skrill on the assumption it's cheaper for the sellers. But I now understand this might not always be the case...
    Best,
    Brice
  • giocardc
    giocardc 100% (32270x)
    advanced

    6498 Beiträge

    Italien

    I've just had an email from them, with a link to their fees pages.

    Link (https)

    It looks like withdrawing money is going to be more expensive.
    • Erstellt am 16.10.2013 um 15:26
    • #468822
    English friends, hello.
    I inform you that from 1.10.13 Skrill - on payments received by me - retained the 3,4% + 19 cent. euro instead the 2,00% + 19 cent. euro. Is possible a your check on your accounts?
    Kind regards from Italy
    Giovanni
    p.s. - sorry for my english
  • giocardc
    giocardc 100% (32270x)
    advanced

    6498 Beiträge

    Italien

    English friends, hello.
    I inform you that from 1.10.13 Skrill - on payments received by me - retained the 3,4% + 19 cent. euro instead the 2,00% + 19 cent. euro. Is possible a your check on your accounts?
    Kind regards from Italy
    Giovanni
    p.s. - sorry for my english
    • Erstellt am 18.10.2013 um 18:32
    • #469126
    I receive funds to my Skrill account through the Delcampe wallet
    giovanni
  • emmbersplace
    emmbersplace 63% (13050x)
    standard

    908 Beiträge

    Philippinen

    English friends, hello.
    I inform you that from 1.10.13 Skrill - on payments received by me - retained the 3,4% + 19 cent. euro instead the 2,00% + 19 cent. euro. Is possible a your check on your accounts?
    Kind regards from Italy
    Giovanni
    p.s. - sorry for my english
    • Erstellt am 18.10.2013 um 18:32
    • #469126
    Yes...you are correct. Skrill is now the most expensive payment option available.

    Skrill also does not offer payment protection to buyers.

    Many better payment portals out there......

    All best wishes to Italy
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    English friends, hello.
    I inform you that from 1.10.13 Skrill - on payments received by me - retained the 3,4% + 19 cent. euro instead the 2,00% + 19 cent. euro. Is possible a your check on your accounts?
    Kind regards from Italy
    Giovanni
    p.s. - sorry for my english
    • Erstellt am 18.10.2013 um 18:32
    • #469126
    I've only had one payment and they have indeed charged 3.4% + 16p.

    Thanks for pointing that out.
  • giocardc
    giocardc 100% (32270x)
    advanced

    6498 Beiträge

    Italien

    Yes...you are correct. Skrill is now the most expensive payment option available.

    Skrill also does not offer payment protection to buyers.

    Many better payment portals out there......

    All best wishes to Italy
    • Erstellt am 18.10.2013 um 22:05
    • #469129
    thanks for the reply
    giovanni
  • giocardc
    giocardc 100% (32270x)
    advanced

    6498 Beiträge

    Italien

    I've only had one payment and they have indeed charged 3.4% + 16p.

    Thanks for pointing that out.
    • Erstellt am 19.10.2013 um 02:38
    • #469137
    thanks for the reply
    giovanni
  • wycombe1
    wycombe1 100% (88906x)
    premium

    1947 Beiträge

    Vereinigtes Königreich

    Yes...you are correct. Skrill is now the most expensive payment option available.

    Skrill also does not offer payment protection to buyers.

    Many better payment portals out there......

    All best wishes to Italy
    • Erstellt am 18.10.2013 um 22:05
    • #469129
    I agree. Not only the most expensive - no buyer protection of any sort and they charge to make a refund as well as taking several days to make a bank transfer.

    No wonder fewer and fewer want to send money this way or accept it. Hardly any competition to the likes of Paypal who do not charge for refunds, offer some sort of buyer protection and get money into your bank account usually within minutes of a transfer.
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    I agree. Not only the most expensive - no buyer protection of any sort and they charge to make a refund as well as taking several days to make a bank transfer.

    No wonder fewer and fewer want to send money this way or accept it. Hardly any competition to the likes of Paypal who do not charge for refunds, offer some sort of buyer protection and get money into your bank account usually within minutes of a transfer.
    • Erstellt am 19.10.2013 um 05:42
    • #469162
    Although I was not happy with this latest message about fee changes, I was going to continue with them.

    However, the total mess up charging gateway fees and now charging 3.4% instead of 2% has tipped the balance for me.

    I will be removing skrill as a payment options and use the remaining balance in the account to pay the next 2 months of my Delcampe fees.
  • magritte
    magritte 100% (7004x)
    free

    1437 Beiträge

    Frankreich

    I agree. Not only the most expensive - no buyer protection of any sort and they charge to make a refund as well as taking several days to make a bank transfer.

    No wonder fewer and fewer want to send money this way or accept it. Hardly any competition to the likes of Paypal who do not charge for refunds, offer some sort of buyer protection and get money into your bank account usually within minutes of a transfer.
    • Erstellt am 19.10.2013 um 05:42
    • #469162
    Hello ,

    be aware that refunds from Paypal is not free anymore (since more than a year ago)

    The 0,25 Euro Paypal fees will remains at the buyer's charge even if he refounds the whole payment
  • wycombe1
    wycombe1 100% (88906x)
    premium

    1947 Beiträge

    Vereinigtes Königreich

    Hello ,

    be aware that refunds from Paypal is not free anymore (since more than a year ago)

    The 0,25 Euro Paypal fees will remains at the buyer's charge even if he refounds the whole payment
    • Erstellt am 19.10.2013 um 08:46
    • #469181
    I do not know if it is different in France but I have just made a partial refund to someone who overpaid postage and packing and was not charged anything for the refund to be made.
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    I do not know if it is different in France but I have just made a partial refund to someone who overpaid postage and packing and was not charged anything for the refund to be made.
    • Erstellt am 19.10.2013 um 09:29
    • #469185
    A partial refund is free, but when you make a full refund Paypal only refund the %fee, but hang on to the fixed fee, i.e. 20p or 5p depending on the type of account you have.
  • giocardc
    giocardc 100% (32270x)
    advanced

    6498 Beiträge

    Italien

    A partial refund is free, but when you make a full refund Paypal only refund the %fee, but hang on to the fixed fee, i.e. 20p or 5p depending on the type of account you have.
    • Erstellt am 19.10.2013 um 09:55
    • #469188
    on the german forum today I found 1 link to this page Skrill for sellers Delcampe
    giovanni
    board
  • emmbersplace
    emmbersplace 63% (13050x)
    standard

    908 Beiträge

    Philippinen

    on the german forum today I found 1 link to this page Skrill for sellers Delcampe
    giovanni
    • Erstellt am 19.10.2013 um 10:16
    • #469190
    So......why did the negotiated rates arranged by Delcampe increase by 70% without any notification from Delcampe? Benjamin........?????:question:
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    So......why did the negotiated rates arranged by Delcampe increase by 70% without any notification from Delcampe? Benjamin........?????:question:
    • Erstellt am 19.10.2013 um 21:00
    • #469245
    Benjamin has replied on another thread (there seem to be 3 different ones on the go), saying that they are trying to communicate with Skrill and haven't had a reply.
  • taler-55
    taler-55 100% (24492x)
    standard

    15 Beiträge

    Vereinigtes Königreich

    Hello,

    I'm surprised, though.

    Buyers paying by Skrill through the Delcampe wallet are not charged the 1% payment fee that it would cost them to pay directly via Skrill (that's the case for me at least).

    And sellers receiving funds to their Skrill account through the Delcampe wallet are charged 2%+0.19€, instead of 2.95%+0.25€ If they were to receive it directly.

    This arrangement between Delcampe and Skrill reduces the overall transaction costs from 3.9%+0.25€ to 2%+0.19€, which seems meaningfully cheaper to me than Paypal.

    It strikes me, therefore, that Delcampe members at least should be using Skrill more and the trends should up.

    Are you guys talking more generally than the Skrill volumes through the Delcampe wallet? Are the withdrawal costs that high that they offset the transaction savings? Are there other factors at play?

    Best regards,

    Brice







    • Erstellt am 17.10.2013 um 20:59
    • #469001
    You forgot withdrawal fees, which are currently £2.49, so if you want to withdraw £100,, the total fees will be 2% Delcampe, plus 16 pence per transaction PLUS 2.5% withdrawal fees, which make is total MORE THAN 5%!!!!
    Compare to paypal.
    Best wishes and good luck