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Problem with showing my shopping cart

  • spect777
    Account geschlossen

    3 Beiträge

    Australien

    There is something wrong with showing the shopping cart and it has been several days.
    board
  • @elise
    Administrator
    @elise

    846 Beiträge

    Belgien

    There is something wrong with showing the shopping cart and it has been several days.
    • Erstellt am 05.08.2021 um 01:17
    • #1312795
    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
  • spect777
    Account geschlossen

    3 Beiträge

    Australien

    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
    • Erstellt am 06.08.2021 um 10:13
    • #1313383
    No. It is solved. Thank you for the help.
  • westham60
    westham60 100% (3612x)
    free

    11 Beiträge

    Neuseeland

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
  • spect777
    Account geschlossen

    3 Beiträge

    Australien

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
    • Erstellt am 19.08.2021 um 15:25
    • #1317358
    I have exactly same problem for several days at the beginning of this month. After I posted it here, my problem is fixed. It seems that it is something wrong with our accounts.
  • westham60
    westham60 100% (3612x)
    free

    11 Beiträge

    Neuseeland

    Thanks for this. Hopefully that's what it is and will be seen and attended to soon.
  • @miranda
    Administrator
    @miranda

    535 Beiträge

    Belgien

    Hi everyone,

    we know that some of you are still impacted by the shopping cart.
    We'll let you know when the issue is fixed.

    We are sorry for the inconvenience caused and we thank you again for your patience.

    Regards,
    Miranda
  • westham60
    westham60 100% (3612x)
    free

    11 Beiträge

    Neuseeland

    I'm sure you are doing your best, and it is the weekend, but it is very disappointing that it is now more than 48 hours since this problem started.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigte Staaten

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • @marion
    Administrator
    @marion

    589 Beiträge

    Belgien

    Hello,

    Our IT department is working on it.

    You can follow this situation via our technical report: Link (https)

    We will keep you posted via this page.

    We are sorry for the inconvenience caused and thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service

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