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Send itens by Delcampe Lister

  • cas6215
    cas6215 100% (3814x)
    free

    52 Beiträge

    Portugal

    Hello,

    Normally I use the Delcampe Lister without problems.

    Today to enter my store I was forced to change the password. No problem.
    But now, when I want to send the itens information from Delcampe Lister, I get an error message even with the new password. The password is not valid !!!
    What will be the problem? Can you help, please?
    board
  • @miranda
    Administrator
    @miranda

    535 Beiträge

    Belgien

    Hello,

    Normally I use the Delcampe Lister without problems.

    Today to enter my store I was forced to change the password. No problem.
    But now, when I want to send the itens information from Delcampe Lister, I get an error message even with the new password. The password is not valid !!!
    What will be the problem? Can you help, please?
    • Erstellt am 22.05.2018 um 18:44
    • #863397
    Dear "Cas6215",

    Our IT department has been made aware of this issue.
    As soon as it is fixed, I will let you know.

    We are sorry for the inconvenience caused.


    Kind regards,
    Miranda - Delcampe Customer Service
  • wycombe1
    wycombe1 100% (87799x)
    premium

    1933 Beiträge

    Vereinigtes Königreich

    Is there any time frame for a fix to this?

    I have just tried to upload some listings and have the same problems - but I have not changed anything in what I do. So my passwords etc. remain unchanged.
  • cas6215
    cas6215 100% (3814x)
    free

    52 Beiträge

    Portugal

    Dear "Cas6215",

    Our IT department has been made aware of this issue.
    As soon as it is fixed, I will let you know.

    We are sorry for the inconvenience caused.


    Kind regards,
    Miranda - Delcampe Customer Service
    • Erstellt am 23.05.2018 um 03:20
    • #863517
    Thanks Miranda. Good day!
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    Is there any time frame for a fix to this?

    I have just tried to upload some listings and have the same problems - but I have not changed anything in what I do. So my passwords etc. remain unchanged.
    • Erstellt am 23.05.2018 um 05:27
    • #863643
    Same problem here.
  • @miranda
    Administrator
    @miranda

    535 Beiträge

    Belgien

    Hello,

    This issue has been fixed.

    Could you please try again to log in to the Lister?

    And could you please let me know if it does not work?


    Thank you and again we are sorry for the inconvenience caused.


    Kind regards,
    Miranda
  • cas6215
    cas6215 100% (3814x)
    free

    52 Beiträge

    Portugal

    Hello,

    This issue has been fixed.

    Could you please try again to log in to the Lister?

    And could you please let me know if it does not work?


    Thank you and again we are sorry for the inconvenience caused.


    Kind regards,
    Miranda
    • Erstellt am 23.05.2018 um 09:23
    • #863832
    Hello,

    The problem is solved. Thank you.
  • wycombe1
    wycombe1 100% (87799x)
    premium

    1933 Beiträge

    Vereinigtes Königreich

    I agree - fixed. Many thanks.

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