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items purchased via "buy now", which were auctions.

  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • moonstone
    moonstone 100% (55636x)
    standard

    1047 Beiträge

    Vereinigtes Königreich

    I have had that problem as well. It seems that the 2 parts of the system are not linked, so a buyer who had items in his/her basket prior to your changing the terms of the sale, retain the terms under which they originally put them in their basket.

    The point of changing, which I use as well, is NOT to have items finish when the seller is away or on holiday, and means the seller has to contact the buyer and explain that they will not be able to fulfil the sale until their return, which may be some time in the future.

    Delcampe, in my experience, comes out of this blameless and the buyer blames the seller for not being properly organised.

    It would be good to have this anomaly sorted out.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    I have had that problem as well. It seems that the 2 parts of the system are not linked, so a buyer who had items in his/her basket prior to your changing the terms of the sale, retain the terms under which they originally put them in their basket.

    The point of changing, which I use as well, is NOT to have items finish when the seller is away or on holiday, and means the seller has to contact the buyer and explain that they will not be able to fulfil the sale until their return, which may be some time in the future.

    Delcampe, in my experience, comes out of this blameless and the buyer blames the seller for not being properly organised.

    It would be good to have this anomaly sorted out.
    • Erstellt am 18.04.2018 um 04:54
    • #851327
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • @miranda
    Administrator
    @miranda

    552 Beiträge

    Belgien

    Hello,

    The issue that has been reported here is being analysed now.
    We will get back to you as soon as I hear from the IT department.


    Kind regards,
    Miranda
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Hello,

    The issue that has been reported here is being analysed now.
    We will get back to you as soon as I hear from the IT department.


    Kind regards,
    Miranda
    • Erstellt am 19.04.2018 um 08:41
    • #851741
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).