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Trying to request payment 'Free Postage' only option

  • rogerw117
    rogerw117 100% (1752x)
    standard

    44 Beiträge

    Vereinigtes Königreich

    I've sold two cards to two different people this morning. I asked for payment from one with no problem; the usual array of postage choices. The second I'm only offered Free Postage' as an option so can't request an amount of postage. Has anyone else experienced this?
  • @elise
    Administrator
    @elise

    784 Beiträge

    Belgien

    I've sold two cards to two different people this morning. I asked for payment from one with no problem; the usual array of postage choices. The second I'm only offered Free Postage' as an option so can't request an amount of postage. Has anyone else experienced this?
    • Erstellt am 10.12.2022 um 10:44
    • #1496797
    Hello "rogerw117",

    Thank you for your message.

    If you still encounter an issue, please contact our customer service through our contact form ( Link (https) ) and provide us with the item number.

    Best regards,

    Elise - Customer service

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