Will Delcampe benefit?

  • wycombe1

    1948 Beiträge

    Vereinigtes Königreich

    Interesting thread on Stampboards about fraudulent activity on Ebay.

    Link (http)

    Maybe we will see a run of new registrations over here if what is being discussed in that thread happens widely in the collecting fraternity?
  • emmbersplace

    908 Beiträge

    Philippinen

    Interesting thread on Stampboards about fraudulent activity on Ebay.

    Link (http)

    Maybe we will see a run of new registrations over here if what is being discussed in that thread happens widely in the collecting fraternity?
    • Erstellt am 18.07.2013 um 10:52
    • #457340
    Yes...I have had similar problems on ebay in the past but do not list there any more.

    Ebay is presumably targetted as the largest auction site around....surely it is paypal who refunds the money, not ebay?

    I realise that ebay owns paypal so, in their case, little difference but we must watch out for scammers using the item not received ploy on Delcampe

    I must say that I presently have a couple of registered packages to 1st-time buyers claimed by them as not received so I will have to wait to see what happens.....regretfully international mail from Philippines cannot be tracked online.

    I suppose sellers here could stop using paypal but anyone have an idea of a credible alternative?
  • moonstone

    1028 Beiträge

    Vereinigtes Königreich

    Yes...I have had similar problems on ebay in the past but do not list there any more.

    Ebay is presumably targetted as the largest auction site around....surely it is paypal who refunds the money, not ebay?

    I realise that ebay owns paypal so, in their case, little difference but we must watch out for scammers using the item not received ploy on Delcampe

    I must say that I presently have a couple of registered packages to 1st-time buyers claimed by them as not received so I will have to wait to see what happens.....regretfully international mail from Philippines cannot be tracked online.

    I suppose sellers here could stop using paypal but anyone have an idea of a credible alternative?
    • Erstellt am 18.07.2013 um 11:22
    • #457344
    There really is no credible alternative to Paypal.

    Unfortunately there will always be crooks - it's no different to shoplifters in shops, just the online equivalent, and the majority of then get away with it too!!!
  • mainlypostcards

    3540 Beiträge

    Vereinigtes Königreich

    Interesting thread on Stampboards about fraudulent activity on Ebay.

    Link (http)

    Maybe we will see a run of new registrations over here if what is being discussed in that thread happens widely in the collecting fraternity?
    • Erstellt am 18.07.2013 um 10:52
    • #457340
    Looks like a new policy on Ebay :mad::angryfire:
    There is a similar thread going on the other site I use. I don't know what the item(s) in question is/are, but a complaint was filed for not as described and the buyer got refunded without returning the goods first.
  • wycombe1

    1948 Beiträge

    Vereinigtes Königreich

    Looks like a new policy on Ebay :mad::angryfire:
    There is a similar thread going on the other site I use. I don't know what the item(s) in question is/are, but a complaint was filed for not as described and the buyer got refunded without returning the goods first.
    • Erstellt am 18.07.2013 um 14:51
    • #457354
    When I first heard about this I did not believe it!

    It seems that many people still do not. But there are several threads going on other forums as well with sellers having the same problem.

    This is going to make fraud even more widespread as dodgy buyers come to realise all they have to do is open a dispute to get their money refunded without having to return the goods. As it is so easy to open new ID's this appears to be a swindlers charter.

    A minor consolation is we do not have to accept Paypal here. If the problem becomes too widespread then sellers may have to insist all Paypal payments are sent as 'private/personal' payments. Then they cannot be clawed back for any reason and Paypal lose the sellers commission.
  • mainlypostcards

    3540 Beiträge

    Vereinigtes Königreich

    Yes...I have had similar problems on ebay in the past but do not list there any more.

    Ebay is presumably targetted as the largest auction site around....surely it is paypal who refunds the money, not ebay?

    I realise that ebay owns paypal so, in their case, little difference but we must watch out for scammers using the item not received ploy on Delcampe

    I must say that I presently have a couple of registered packages to 1st-time buyers claimed by them as not received so I will have to wait to see what happens.....regretfully international mail from Philippines cannot be tracked online.

    I suppose sellers here could stop using paypal but anyone have an idea of a credible alternative?
    • Erstellt am 18.07.2013 um 11:22
    • #457344
    I may be wrong, but I have a feeling that nowadays you can claim directly through Ebay, who will then "instruct" Paypal to refund - after all it is one and the same company.

    I didn't use them for about a year and only recently started using them again (for odds and ends and to try and drive traffic here). I had to provide cc details, so they can claim from my cc in case their are not sufficient funds in my pp account. I agreed to do this, but seeing what is going on now, I shall reconsider if I want to carry on using them.
  • emmbersplace

    908 Beiträge

    Philippinen

    I may be wrong, but I have a feeling that nowadays you can claim directly through Ebay, who will then "instruct" Paypal to refund - after all it is one and the same company.

    I didn't use them for about a year and only recently started using them again (for odds and ends and to try and drive traffic here). I had to provide cc details, so they can claim from my cc in case their are not sufficient funds in my pp account. I agreed to do this, but seeing what is going on now, I shall reconsider if I want to carry on using them.
    • Erstellt am 18.07.2013 um 16:52
    • #457359
    Thanks for that & I must admit that I found it incredible that any host site could refund a client;s money without permission. That would be theft in any language unless the client signed away his/her rights under their rules.

    I was considering putting some items back on ebay again after a 2 year absence, but not now......fortunately, nowadays, there are several credible alternatives to them though it takes a while to find them......

    I do hope that our friends at D do not go down the same route as their larger rival.......
  • wycombe1

    1948 Beiträge

    Vereinigtes Königreich

    Thanks for that & I must admit that I found it incredible that any host site could refund a client;s money without permission. That would be theft in any language unless the client signed away his/her rights under their rules.

    I was considering putting some items back on ebay again after a 2 year absence, but not now......fortunately, nowadays, there are several credible alternatives to them though it takes a while to find them......

    I do hope that our friends at D do not go down the same route as their larger rival.......
    • Erstellt am 18.07.2013 um 22:49
    • #457366
    Looking a bit closer at this it seems as if this was an ill thought out innovation by Ebay.

    They initiate the refund system automatically once a complaint has been registered. So it is doubtful if this sort of action would or can happen on purchases made on other sites. If the stink about what is happening becomes more widespread or outside agencies become involved I can see Ebay frantically backpeddling over this.
  • mainlypostcards

    3540 Beiträge

    Vereinigtes Königreich

    Looking a bit closer at this it seems as if this was an ill thought out innovation by Ebay.

    They initiate the refund system automatically once a complaint has been registered. So it is doubtful if this sort of action would or can happen on purchases made on other sites. If the stink about what is happening becomes more widespread or outside agencies become involved I can see Ebay frantically backpeddling over this.
    • Erstellt am 19.07.2013 um 03:58
    • #457379
    I think (and hope) you are right.
  • wycombe1

    1948 Beiträge

    Vereinigtes Königreich

    I think (and hope) you are right.
    • Erstellt am 19.07.2013 um 04:03
    • #457381
    Interesting comments about Delcampe experience from the 'Stampboards' thread:-

    "delCampe is a disaster for me. I think 15 of the non deliveries of the 20 total were probably on delCampe. Skrill is cumbersome at best, and many sellers don't take Paypal. I have lost several orders and gotten no refund and no communication. The sellers in Belgium and France seem to be good, but there's a seller in Argentina that burned me twice.

    I sent emails to delcampe with no response. I hate that site and only use them when I can't find something anywhere else. The average delivery time for an order from a delcampe seller is literally weeks longer than any other site. I get the international thing, but what a joke."

    I have come across this attitude several times from potential Delcampe buyers and it is difficult to persuade them otherwise.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Australien

    When I first heard about this I did not believe it!

    It seems that many people still do not. But there are several threads going on other forums as well with sellers having the same problem.

    This is going to make fraud even more widespread as dodgy buyers come to realise all they have to do is open a dispute to get their money refunded without having to return the goods. As it is so easy to open new ID's this appears to be a swindlers charter.

    A minor consolation is we do not have to accept Paypal here. If the problem becomes too widespread then sellers may have to insist all Paypal payments are sent as 'private/personal' payments. Then they cannot be clawed back for any reason and Paypal lose the sellers commission.
    • Erstellt am 18.07.2013 um 15:22
    • #457356
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • wycombe1

    1948 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 19.07.2013 um 05:04
    • #457404
    On Delcampe you do not need to accept Paypal.

    With me I do accept Paypal and will continue to do so as long as it holds its premier position as the main Internet payment method. If something viable comes along as an alternative I will consider that.

    Paypal's buyer protection is an invaluable tool for both a buyer and a seller. As a buyer you are protected against those sellers who like to hide behind illegal disclaimers that they are not responsible for postal losses. THEY ARE because the carrier is the servant of the seller NOT the buyer. Only the seller can claim and decide what method of carriage is used. The seller, of course, can charge for the service used but only he can claim should the carrier fail in the service paid for. Paypal also protects against the crooks who sell fake, forged and other dubious products - those that do are liable for chargebacks and rightly so.

    As a seller you have a more of less universal payment tool - no hassles in accepting credit cards and processing those payments. Transferring money to a bank account is very fast and easy to do.

    I know that I get a lot of business because of Paypals buyer protection as a new buyer who is unsure of making an internet purchase from me will do so because I accept Paypal. Many buyers will not use Skrill because there is absolutely no protection. I have been told this many times by some of my customers and this is one of the main reasons they have made little impact on Paypal's premier position in this field.

    Saying all that I am not a fan of Paypal as it is too easy for them to change the goalposts if they wish and it is too difficult to challenge them over any decision they make or communicate with them. This is hardly surprising them being an Ebay company.

    Until Paypal do change their policy you can FREE of CHARGE transfer money as personal payment to someone else. If payment is made this way then Paypal buyer protection is invalid. So if chargebacks are a problem for anyone then insist on payment being made this way.

    At the end of the day it is your choice whether to use them or not. If you do not like Paypal don't use them. If you do use them then you accept their terms and conditions.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Australien

    On Delcampe you do not need to accept Paypal.

    With me I do accept Paypal and will continue to do so as long as it holds its premier position as the main Internet payment method. If something viable comes along as an alternative I will consider that.

    Paypal's buyer protection is an invaluable tool for both a buyer and a seller. As a buyer you are protected against those sellers who like to hide behind illegal disclaimers that they are not responsible for postal losses. THEY ARE because the carrier is the servant of the seller NOT the buyer. Only the seller can claim and decide what method of carriage is used. The seller, of course, can charge for the service used but only he can claim should the carrier fail in the service paid for. Paypal also protects against the crooks who sell fake, forged and other dubious products - those that do are liable for chargebacks and rightly so.

    As a seller you have a more of less universal payment tool - no hassles in accepting credit cards and processing those payments. Transferring money to a bank account is very fast and easy to do.

    I know that I get a lot of business because of Paypals buyer protection as a new buyer who is unsure of making an internet purchase from me will do so because I accept Paypal. Many buyers will not use Skrill because there is absolutely no protection. I have been told this many times by some of my customers and this is one of the main reasons they have made little impact on Paypal's premier position in this field.

    Saying all that I am not a fan of Paypal as it is too easy for them to change the goalposts if they wish and it is too difficult to challenge them over any decision they make or communicate with them. This is hardly surprising them being an Ebay company.

    Until Paypal do change their policy you can FREE of CHARGE transfer money as personal payment to someone else. If payment is made this way then Paypal buyer protection is invalid. So if chargebacks are a problem for anyone then insist on payment being made this way.

    At the end of the day it is your choice whether to use them or not. If you do not like Paypal don't use them. If you do use them then you accept their terms and conditions.
    • Erstellt am 19.07.2013 um 05:31
    • #457407
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • emmbersplace

    908 Beiträge

    Philippinen

    Looking a bit closer at this it seems as if this was an ill thought out innovation by Ebay.

    They initiate the refund system automatically once a complaint has been registered. So it is doubtful if this sort of action would or can happen on purchases made on other sites. If the stink about what is happening becomes more widespread or outside agencies become involved I can see Ebay frantically backpeddling over this.
    • Erstellt am 19.07.2013 um 03:58
    • #457379
    Yes, you are probably right....the bosses at both ebay and paypal seem to have allowed their collective brains to go on permanent vacation at present.

    Maybe, ebay has forgotten that it is the sellers who provide their income and merely looking after the buyers simply will not work in the long run.........sellers will leave in droves (the fall in their world site popularity ranking over the last couple of years courtesy Alexa might underline that point) .

    So, lets hope that the powers that be at Delcampe take note and react accordingly. so that the popularity with both buyers and sellers does not wane.

    I read the other comments on non-deliveries from D with some alarm. I think that the feedback system here needs some tweaking......

    For instance, members with, say, 1000 rating seem to be able to acquire up to 100 "negative" ratings before they reach the 90% that seems to be the action trigger point.

    The site belongs to D & they must, I think, police it more vigorously in order that the reputation of the site and the reputation of its predominantly honest sellers does not suffer.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    Yes, you are probably right....the bosses at both ebay and paypal seem to have allowed their collective brains to go on permanent vacation at present.

    Maybe, ebay has forgotten that it is the sellers who provide their income and merely looking after the buyers simply will not work in the long run.........sellers will leave in droves (the fall in their world site popularity ranking over the last couple of years courtesy Alexa might underline that point) .

    So, lets hope that the powers that be at Delcampe take note and react accordingly. so that the popularity with both buyers and sellers does not wane.

    I read the other comments on non-deliveries from D with some alarm. I think that the feedback system here needs some tweaking......

    For instance, members with, say, 1000 rating seem to be able to acquire up to 100 "negative" ratings before they reach the 90% that seems to be the action trigger point.

    The site belongs to D & they must, I think, police it more vigorously in order that the reputation of the site and the reputation of its predominantly honest sellers does not suffer.
    • Erstellt am 19.07.2013 um 23:28
    • #457489
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • emmbersplace

    908 Beiträge

    Philippinen

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 31.07.2013 um 06:27
    • #458602
    Yes....you are right....but it always seems to be the sellers money that "dissolves" in these cases!
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigte Staaten

    I may be wrong, but I have a feeling that nowadays you can claim directly through Ebay, who will then "instruct" Paypal to refund - after all it is one and the same company.

    I didn't use them for about a year and only recently started using them again (for odds and ends and to try and drive traffic here). I had to provide cc details, so they can claim from my cc in case their are not sufficient funds in my pp account. I agreed to do this, but seeing what is going on now, I shall reconsider if I want to carry on using them.
    • Erstellt am 18.07.2013 um 16:52
    • #457359
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).