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Changes at Mangopay will affect VISA users

  • harry999
    harry999 100% (3512x)
    free

    6 Beiträge

    Kanada

    Being in North America, My ability to pay sellers is limited because the vast majority are in Europe.
    We're left with 2 workable choices: PayPal and Delcampe Pay. In fact, I started blocking sellers who don't accept one or the other as their flooding my searches with items I cannot buy!

    Here's what the point is: I top up my Delcampe acct using a VISA card, as it's fast and convenience. As of the last payment, I was charged a "Cash Advance Fee" and may be charged overdraft interest at 21%.

    I inquired of VISA why that is, and it's because Mango Pay has changed it's designation to a financial institution. Therefore, any funds sent from now on are not considered purchases but cash advances to another financial firm.

    Delcampe - I highly suggest you look into this as it makes Delcampe Pay useless for overseas accounts since we have no reasonable way to fund it. It leaves no way to pay your annual fees, etc. and will drive business away if this payment option is lost. Delcampe will become "PayPal Only" for international buyers...

    I'd really appreciate all comments & insights.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Schweden

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Schweden

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 18.02.2021 um 03:04
    • #1248124
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • harry999
    harry999 100% (3512x)
    free

    6 Beiträge

    Kanada

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 18.02.2021 um 03:08
    • #1248127
    Thank you. I will investigate this today!
  • harry999
    harry999 100% (3512x)
    free

    6 Beiträge

    Kanada

    Thank you. I will investigate this today!
    • Erstellt am 18.02.2021 um 09:05
    • #1248253
    Unfortunately, TransferWise does not appear to be a solution for Canadians to top up Delcampe accounts.

    I've tried everything with this site. It either requires a conversion from CAD to another currency OR if you want to send CAD to Delcampe and received CAD there, you need to set them up as a recipient account. To do that, the website requires institution number, branch number and account number, not IBAN & BIC numbers. Delcampe does not provide this information (at least I could not find it anywhere searching for their payment information).

    TransferWise might work paying a seller in Europe who accepts bank transfers in their own currency. I have compared several recent PayPal receipts for GBP, Euro, USD and AUD. In every case PayPal was somewhat cheaper. The reason is,.. even though their conversion rates are worse, it's because the seller pays the PayPal fee, whereas TransferWise charges the buyer / sender the fee.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Schweden

    Unfortunately, TransferWise does not appear to be a solution for Canadians to top up Delcampe accounts.

    I've tried everything with this site. It either requires a conversion from CAD to another currency OR if you want to send CAD to Delcampe and received CAD there, you need to set them up as a recipient account. To do that, the website requires institution number, branch number and account number, not IBAN & BIC numbers. Delcampe does not provide this information (at least I could not find it anywhere searching for their payment information).

    TransferWise might work paying a seller in Europe who accepts bank transfers in their own currency. I have compared several recent PayPal receipts for GBP, Euro, USD and AUD. In every case PayPal was somewhat cheaper. The reason is,.. even though their conversion rates are worse, it's because the seller pays the PayPal fee, whereas TransferWise charges the buyer / sender the fee.
    • Erstellt am 18.02.2021 um 19:47
    • #1248406
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • @miranda
    Administrator
    @miranda

    519 Beiträge

    Belgien

    Being in North America, My ability to pay sellers is limited because the vast majority are in Europe.
    We're left with 2 workable choices: PayPal and Delcampe Pay. In fact, I started blocking sellers who don't accept one or the other as their flooding my searches with items I cannot buy!

    Here's what the point is: I top up my Delcampe acct using a VISA card, as it's fast and convenience. As of the last payment, I was charged a "Cash Advance Fee" and may be charged overdraft interest at 21%.

    I inquired of VISA why that is, and it's because Mango Pay has changed it's designation to a financial institution. Therefore, any funds sent from now on are not considered purchases but cash advances to another financial firm.

    Delcampe - I highly suggest you look into this as it makes Delcampe Pay useless for overseas accounts since we have no reasonable way to fund it. It leaves no way to pay your annual fees, etc. and will drive business away if this payment option is lost. Delcampe will become "PayPal Only" for international buyers...

    I'd really appreciate all comments & insights.
    • Erstellt am 17.02.2021 um 21:10
    • #1248094
    Hello,

    You have already contacted us on the matter.
    We have told you that these fees do not depend on MangoPay but they do depend on VISA or your bank.
    Our partner is not responsible for these fees and is not the one requesting them.

    We have advised you to contact your bank to check this matter directly with them.
    This article might help: Link (https)

    We understand that this is an issue for you, but it has nothing to do with us or with our partner.


    Regards,
    The Delcampe Team
  • harry999
    harry999 100% (3512x)
    free

    6 Beiträge

    Kanada

    Hello,

    You have already contacted us on the matter.
    We have told you that these fees do not depend on MangoPay but they do depend on VISA or your bank.
    Our partner is not responsible for these fees and is not the one requesting them.

    We have advised you to contact your bank to check this matter directly with them.
    This article might help: Link (https)

    We understand that this is an issue for you, but it has nothing to do with us or with our partner.


    Regards,
    The Delcampe Team
    • Erstellt am 22.02.2021 um 10:33
    • #1249534
    Hello

    I don't understand why you are sending this message to me now. We've already emailed on this and have determined that this is because my bank or Visa have designated payments via MangoPay as "cash Like". This is why they now charge as if this is a cash advance.

    The issue has already been resolved so I don't know what your problem is. Thanks
  • @miranda
    Administrator
    @miranda

    519 Beiträge

    Belgien

    Hello

    I don't understand why you are sending this message to me now. We've already emailed on this and have determined that this is because my bank or Visa have designated payments via MangoPay as "cash Like". This is why they now charge as if this is a cash advance.

    The issue has already been resolved so I don't know what your problem is. Thanks
    • Erstellt am 22.02.2021 um 10:56
    • #1249549
    Hello,


    There is no issue here, I was just informing you and other members checking this thread about this, because it implied that the issue was with our partner or Delcampe, when it was actually linked to VISA.
    And on top of that, other members might have had the same interrogations as you had.

    It's only fair to settle the records straight.
    No harm intended or nothing personal here.

    I'm closing down this thread as the matter is settled.

    Should you or any other member need again our help, we recommend you to contact us through our contact form: Link (https)


    Regards,
    Miranda

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