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why no option of payment through direct debit cards?

  • ballouta
    Account geschlossen

    6 Beiträge

    Libanon

    hello
    i have been a member on delcampe for years and loved buying from this site. however since a year ago or so i stopped buying as in my country all the payment methods you offer doesnt work
    i live in lebanon, so:
    NO delcampe pay
    NO paypal
    No cheques or money by mail... most of sellers dont accept this anyway
    bank transfers are very expensive

    why not adding the option to pay through direct visa/mastercard.i also know many sellers/buyers from lebanon stopped using delcampe or moved to another country to be able to use methods of payments
    you know that ebay since a year or so is allowing now payments by direct debit cards through payoneer

    i contacted here few sellers that listed on ebay few items from here so iam able to buy them... so why losing these transactions being done here???

    really hope you can add this method of payments.
    thank you
  • @miranda
    Administrator
    @miranda

    516 Beiträge

    Belgien

    hello
    i have been a member on delcampe for years and loved buying from this site. however since a year ago or so i stopped buying as in my country all the payment methods you offer doesnt work
    i live in lebanon, so:
    NO delcampe pay
    NO paypal
    No cheques or money by mail... most of sellers dont accept this anyway
    bank transfers are very expensive

    why not adding the option to pay through direct visa/mastercard.i also know many sellers/buyers from lebanon stopped using delcampe or moved to another country to be able to use methods of payments
    you know that ebay since a year or so is allowing now payments by direct debit cards through payoneer

    i contacted here few sellers that listed on ebay few items from here so iam able to buy them... so why losing these transactions being done here???

    really hope you can add this method of payments.
    thank you
    • Erstellt am 03.07.2022 um 17:29
    • #1432267
    Hello "ballouta",

    We can understand that this is very frustrating for you.
    I notice that you used to pay all your purchases with PayPal. The fact that PayPal is no longer an option for you is indeed an issue.
    We recommend you to contact PayPal to see if they are planning to be available in Lebanon any time soon.

    It is important to underline here that Delcampe does not decide which countries can have access to Delcampe Pay or not.
    The access is granted by our bank partner. They work with a certain number of countries but not with each and every one of them.

    I'll pass on your suggestion to include credit cards payments outside of Delcampe Pay.
    However, as we speak I can already confirm you that this is not part of our road map and we have no intention to change it in the near future.

    Thank you for your understanding.

    Best regards,
    Miranda - Delcampe Customer Service

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