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Request to add a filed to item/sold

  • Servitel
    Servitel
    free

    519 Beiträge

    Schweiz

    Hi Support
    we have discovered sometimes your system don't send notification for item sold or for item payed.
    For this reason we have developed an orders daily check program.
    But you don't pass the payment status.
    It's possible to add this status on the answer of the call ?

    Many thanks
    Roberto
  • @thomas
    Administrator
    @thomas

    363 Beiträge

    Belgien

    Hi Support
    we have discovered sometimes your system don't send notification for item sold or for item payed.
    For this reason we have developed an orders daily check program.
    But you don't pass the payment status.
    It's possible to add this status on the answer of the call ?

    Many thanks
    Roberto
    • Erstellt am 29.08.2026 um 11:14
    • #2058746
    Hello Roberto,

    Firstly, we are not aware of any notifications failing to be sent. We can look into this if you have any specific cases to report to us.

    Secondly, I imagine you are referring to the ResponseTrackingBill. That is a good suggestion and we will add it, but no date has been set yet.
    As I have already mentioned, we will soon be making some major improvements to our API. We will keep you informed.

    Best Regards,
    --
    Thomas
    Delcampe Team