How it's possible to resed daily listing counter ?

Hi @Thomas
I have experience issues with a new client and I have decided to delete all items due to issues.

Now I'm not able to publish again due to your 10,000 items/daily policy

It's possible to reset now by contact the tech department ?

Thanks

Wrong target, please @Kevin answer if you can

Hi Servitel,

As mentioned here ( Link (https) the 10000 limit cannot be bypassed.

In addition, we have put a call in place to know the number of remaining items as well as the renewal date of this limit.
We haven't written the documentation for this call yet but you can already use it : GET /item/rate-limit

Best Regards,
--
Kevin
Delcampe Team

Great !
the call is what's I need

thanks

I experience server issue.
Every call with 100 items result into a INTERNAL SERVER ERROR 500

Randomly I can publish items in bulk

This happens with one client only. Same program with another account works fine

I don't want to discover login or other personal data here. It's possible to contact you by email ?

In our logs, we can see that the price you send us seems to be badly formatted (an array instead of an integer). I guess that's why you get the error only for a client.

I invite you to check/correct the data you send.

Best Regards,
--
Kevin
Delcampe Team

The sw is the same for all clients
this is the part of the request I pass
[0] => Array
(
[id_category] => 21989
[fixed_price] => 2.99
[currency] => EUR

Internal Server error 500

Peraphs your system don't accept images from this url
Link (https)


because any item with images from this url can't be published

I receive this error message: err_description_http_image

Hello Servitel,

"err_description_http_image" error message is thrown when you have an http image link in the item description.
Which is not authorized.
Without the link, it should work fine.

Have a nice day,

There is an issue on the call /item/rate-limit

The reset time change every time I make this call:
I don't list items and I make 2 call to /item/rate-limit

First call result:
[Notification_Token] => 97fdb7c6acfc4178bb47788d392878ee
[Notification_Datetime] => 2023-02-11 07:33:05
[Notification_Data] => SimpleXMLElement Object
(
[Headers] => SimpleXMLElement Object
(
[Ressource] => item/rate-limit
[Action] => GET
[Status] => 200
)

[body] => SimpleXMLElement Object
(
[rate_limit] => SimpleXMLElement Object
(
[count] => 10000
[renew_date] => 2023-02-12 07:33:05
)

)

)

2nd call result
[Notification_Token] => 97fdb7c6acfc4178bb47788d392878ee
[Notification_Datetime] => 2023-02-11 07:34:13
[Notification_Data] => SimpleXMLElement Object
(
[Headers] => SimpleXMLElement Object
(
[Ressource] => item/rate-limit
[Action] => GET
[Status] => 200
)

[body] => SimpleXMLElement Object
(
[rate_limit] => SimpleXMLElement Object
(
[count] => 10000
[renew_date] => 2023-02-12 07:34:13
)

)

)

reset limit is the same time of call request

This mean if I don't list items but I make a call for check my limit you update the reset time to this call ?

This is not logic......

Hello nexusfilatelia,

Currently, you don't have a saved limit yet (you still have your 10,000 posts).
In this case, the "renew_date" field is completed with the current date + the time limit (24h).

This call is still in "beta" so, we are going to make a modifications to change it so this field will returns "null" if you have not yet started publishing your items.

A doc concerning this call will soon be published on our github page.

Best Regards,
--
Kevin
Delcampe Team