URGENT ! "getItemInfoByPersonalReference" does not work

"getItemInfoByPersonalReference" Does not work. I send the following code to find my personal Reference "B970076E789-86DA12M". This item is online. If you search this item over the website, item is found. If you search this with this function, an error (This item doesn't exist!) is respond. I check this also with every combinations of of "closed" optional parameter. Any combination resond the same error. (Token is replaced...)

<SOAP-ENV:Envelope
xmlns:SOAP-ENV='http:/ / schemas. xmlsoap. org/ soap/ envelope/ '
xmlns:xsd='http:/ / www. w3. org/ 2001/ XMLSchema'
xmlns:xsi='http:/ / www. w3. org/ 2001/ XMLSchema-instance'
xmlns:ns1='http:/ / xml. apache. org/ xml-soap'
xmlns:SOAP-ENC='http:/ / schemas. xmlsoap. org/ soap/ encoding/ '
SOAP-ENV:encodingStyle='http:/ / schemas. xmlsoap. org/ soap/ encoding/ '>
<SOAP-ENV:Body>
<SOAP-ENV:getItemInfoByPersonalReference>
<token xsi:type="xsd:string">xxx</ token>
<personal_reference xsi:type="xsd:string">B970076E789-86DA12M</ personal_reference>
<closed xsi:type="xsd:boolean">false</ closed>
</ SOAP-ENV:getItemInfoByPersonalReference>
</ SOAP-ENV:Body>
</ SOAP-ENV:Envelope>

RESPONSE LOG:

28. 08. 2017 10:25:01 Function: START-Response-Detail getItemInfoByPersonalReference
28. 08. 2017 10:25:01 HTTP/ 1. 1 200 OK
28. 08. 2017 10:25:01 Date: Mon, 28 Aug 2017 08:24:59 GMT
28. 08. 2017 10:25:01 Content-Type: text/ xml; charset=ISO-8859-1
28. 08. 2017 10:25:01 Content-Length: 840
28. 08. 2017 10:25:01 Connection: close
28. 08. 2017 10:25:01 Vary: Accept-Encoding
28. 08. 2017 10:25:01 Cache-Control: no-cache, private, must-revalidate
28. 08. 2017 10:25:01 Set-Cookie: localization_currency=EUR; expires=Thu, 26-Aug-2027 08:25:00 GMT; Max-Age=315360000; path=/ ; HttpOnly
28. 08. 2017 10:25:01 Set-Cookie: localization_timezone=Europe%2FBusingen; expires=Thu, 26-Aug-2027 08:25:00 GMT; Max-Age=315360000; path=/ ; HttpOnly
28. 08. 2017 10:25:01 Set-Cookie: localization_locale=fr; expires=Thu, 26-Aug-2027 08:25:00 GMT; Max-Age=315360000; path=/ ; HttpOnly
28. 08. 2017 10:25:01 pragma: no-cache
28. 08. 2017 10:25:01 expires: -1
28. 08. 2017 10:25:01 Accept-Ranges: bytes
28. 08. 2017 10:25:01 Age: 0
28. 08. 2017 10:25:01 <?xml version="1. 0" encoding="UTF-8"?>
28. 08. 2017 10:25:01 <SOAP-ENV:Envelope xmlns:SOAP-ENV="http:/ / schemas. xmlsoap. org/ soap/ envelope/ " xmlns:xsi="http:/ / www. w3. org/ 2001/ XMLSchema-instance" xmlns:ns1="http:/ / api. delcampe. net/ soap. php" xmlns:xsd="http:/ / www. w3. org/ 2001/ XMLSchema" xmlns:SOAP
-ENC="http:/ / schemas. xmlsoap. org/ soap/ encoding/ " SOAP-ENV:encodingStyle="http:/ / schemas. xmlsoap. org/ soap/ encoding/ ">
28. 08. 2017 10:25:01 <SOAP-ENV:Body>
28. 08. 2017 10:25:02 <SOAP-ENV:getItemInfoByPersonalReferenceResponse>
28. 08. 2017 10:25:02 <getItemInfoByPersonalReferenceReturn xsi:type="ns1:ResponseItem">
28. 08. 2017 10:25:02 <data xsi:nil="true" xsi:type="ns1:ArrayOfItem"/ >
28. 08. 2017 10:25:02 <status xsi:type="xsd:boolean">
28. 08. 2017 10:25:02 false</ status>
28. 08. 2017 10:25:02 <errorMsg xsi:type="xsd:string">
28. 08. 2017 10:25:02 This item doesn't exist!</ errorMsg>
28. 08. 2017 10:25:02 <personal_reference xsi:nil="true"/ >
28. 08. 2017 10:25:02 </ getItemInfoByPersonalReferenceReturn>
28. 08. 2017 10:25:02 </ SOAP-ENV:getItemInfoByPersonalReferenceResponse>
28. 08. 2017 10:25:02 </ SOAP-ENV:Body>
28. 08. 2017 10:25:02 </ SOAP-ENV:Envelope>
28. 08. 2017 10:25:02 Function: END-Response-Detail getItemInfoByPersonalReference
28. 08. 2017 10:25:02 List Items:
28. 08. 2017 10:25:02
28. 08. 2017 10:25:02 Error : This item doesn't exist!
28. 08. 2017 10:25:03 ResponseValue getItemInfoByPersonalReference: @Error GetItemInfo This item doesn't exist!

Hello !!

anyone read this !!!

Urgent if this function not work, double listings are the result....

bw

Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).

Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).

OK, i will do more reports...

Hello,

sorry for late response, but is is very time consuming to check all changes after your change of the API-Server.
The reason of this problem is the same as by "deleteItem..". The structure of the response container for "addItemFixPrice" and "addItemAuction" was changed. So in the follows operations are generated errors.....