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Requesting an invoice

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    • Aangemaakt 24 apr 2012 op 04:50
    • #383087
    Yes - I've been getting three e-mails each time.

    It's annoying as I have to check them all just in case they have been sent separately and there may be a message from the buyer in one.
  • mainlypostcards
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    • Aangemaakt 24 apr 2012 op 04:50
    • #383087
    I get the occasional duplicate, but not 3 or 4 of them.

    I agree with you about the buyer having to wait until an invoice has been sent, but it may well be frustrating for some of the experienced buyers, who do happen to read a seller's t&c and s&h, and who do get it right.
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    I get the occasional duplicate, but not 3 or 4 of them.

    I agree with you about the buyer having to wait until an invoice has been sent, but it may well be frustrating for some of the experienced buyers, who do happen to read a seller's t&c and s&h, and who do get it right.
    • Aangemaakt 24 apr 2012 op 10:29
    • #383148
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
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    Yes - I've been getting three e-mails each time.

    It's annoying as I have to check them all just in case they have been sent separately and there may be a message from the buyer in one.
    • Aangemaakt 24 apr 2012 op 07:44
    • #383121
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • @dimitri
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    • Aangemaakt 24 apr 2012 op 04:50
    • #383087
    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
  • Rekening verwijderd
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    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Aangemaakt 25 apr 2012 op 05:38
    • #383290
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
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    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Aangemaakt 25 apr 2012 op 05:38
    • #383290
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • mainlypostcards
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    • Aangemaakt 28 apr 2012 op 15:50
    • #383878
    I had 6 on Wednesday from a single buyer, but he did buy 8 cards. The request came through in 2's at 3 different time intervals.
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    I had 6 on Wednesday from a single buyer, but he did buy 8 cards. The request came through in 2's at 3 different time intervals.
    • Aangemaakt 28 apr 2012 op 16:51
    • #383882
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 29 apr 2012 op 03:33
    • #383903
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Aangemaakt 25 apr 2012 op 05:38
    • #383290
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • @dimitri
    Beheerder
    @dimitri

    829 berichten

    België

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 7 mei 2012 op 03:49
    • #385000
    Hello Old_postcards,


    Thank you for keeping us informed. I have transferred all of the information to our technical department so they can analyse the case.

    We apologize for the inconvenience caused.


    best regards,

    Dimitri from the Delcampe Team
  • Rekening verwijderd
    Rekening verwijderd

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    Verenigd Koninkrijk

    Hello Old_postcards,


    Thank you for keeping us informed. I have transferred all of the information to our technical department so they can analyse the case.

    We apologize for the inconvenience caused.


    best regards,

    Dimitri from the Delcampe Team
    • Aangemaakt 7 mei 2012 op 04:54
    • #385006
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)