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cancelled invoice?

dave43 100% (2454x)
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I just wanted to cancel invoice, not sale, what should I do? The buyer was bidding on more lots as I made out his invoice for the lots he had already bought!
- Creato 29 ott 2020 a 15:51 (#1203716)
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dave43 100% (2454x)
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It's happened again! This time I've done nothing, hope to sort out later.
- Creato 29 ott 2020 a 17:45 (#1203761)
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tris_nerima 96% (58259x)

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Canada
dave43

It's happened again! This time I've done nothing, hope to sort out later.

Creato 29 ott 2020 a 17:45

#1203761
Just issue a separate invoice for additional items and adjust the shipping costs accordingly
- Creato 29 ott 2020 a 20:51 (#1203794)
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dave43 100% (2454x)
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tris_nerima

Just issue a separate invoice for additional items and adjust the shipping costs accordingly

Creato 29 ott 2020 a 20:51

#1203794
but I (stupidly?) cancelled the invoice so it cancelled the sales and I'm not sure what they sold at now!
- Creato 30 ott 2020 a 17:41 (#1204085)
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emmbersplace 88% (13050x)

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dave43

but I (stupidly?) cancelled the invoice so it cancelled the sales and I'm not sure what they sold at now!

Creato 30 ott 2020 a 17:41

#1204085
Have a look in the cancelled item section. Should be in there.

Location is Home/Account/My Delcampe Fees/My Cancelled Sales
- Creato 1 nov 2020 a 04:20 (#1204519)
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dave43 100% (2454x)
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277 messaggi

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emmbersplace

Have a look in the cancelled item section. Should be in there.

Location is Home/Account/My Delcampe Fees/My Cancelled Sales

Creato 1 nov 2020 a 04:20

#1204519
I've found a way round it now (I hope!), thanks for your help, but it would be helpful if Delcampe had warned me! If I'd left it alone I realise now that it detects other, earlier invoices to the same person and gives me the opportunity to add them to the current invoice, I just thought I was being clever in cancelling old invoice, I didn't realise it would cancel their order as well!
- Creato 1 nov 2020 a 14:23 (#1204855)
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cancelled invoice?

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