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Manual image upload problem

  • Account eliminato
    Account eliminato

    0 messaggi

    Russia

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Lancashirepostcards
    Lancashirepostcards 100% (2057x)
    standard

    18 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 7 ago 2018 a 04:06
    • #892582
    Same thing here all morning.

    Going to have a break and see if it sorts itself out.

    Jim.
  • @marion
    Amministratore
    @marion

    590 messaggi

    Belgio

    Hello,

    The issue with the images has already been reported to our IT department.
    They are currently working on it.
    We are sorry for the inconvenience caused and we thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service
  • emmbersplace
    emmbersplace 83% (13050x)
    standard

    908 messaggi

    Filippine

    Seems to work (intermittently) now... thanks for quick response
  • stempelwolf
    Conto chiuso
    free

    170 messaggi

    Germania

    Seems to work (intermittently) now... thanks for quick response
    • Creato 7 ago 2018 a 09:54
    • #892798
    On my side it is still not working. To upload an item with image needs 3-4 times of changing till the image is uploaded.

    Stempelwolf
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messaggi

    Regno Unito

    On my side it is still not working. To upload an item with image needs 3-4 times of changing till the image is uploaded.

    Stempelwolf
    • Creato 7 ago 2018 a 16:05
    • #892933
    It been vary variable (and frustrating) today. Sometimes it's OK and sometimes it takes several attempts to get the picture to load. Consequently it has taken a lot longer to list items today than I planned for.
  • pipeline
    pipeline 100% (43018x)
    advanced

    448 messaggi

    Danimarca

    It been vary variable (and frustrating) today. Sometimes it's OK and sometimes it takes several attempts to get the picture to load. Consequently it has taken a lot longer to list items today than I planned for.
    • Creato 7 ago 2018 a 20:21
    • #892951
    I also have the same problems here today.
    Very frustrating because today I have the time to list a lot of new items, and it's raining outside just at the moment.
  • @marion
    Amministratore
    @marion

    590 messaggi

    Belgio

    Hello everyone,

    We wanted to update you on this issue. As you might have noticed, we are still experiencing difficulties with image upload when putting items for sale.

    Yesterday, corrections were made and we thought the issue was solved. Unfortunately, it wasn't the case.

    As a result, our IT department is still working on it. Our team is doing everything possible to find where the problem is as quickly as possible. Rest assured that this is currently our top priority.

    Once again, we are sorry for the inconvenience caused and wanted to thank you for your patience and understanding.

    Kind regards,

    Marion - Delcampe Customer Service
  • emmbersplace
    emmbersplace 83% (13050x)
    standard

    908 messaggi

    Filippine

    Hello everyone,

    We wanted to update you on this issue. As you might have noticed, we are still experiencing difficulties with image upload when putting items for sale.

    Yesterday, corrections were made and we thought the issue was solved. Unfortunately, it wasn't the case.

    As a result, our IT department is still working on it. Our team is doing everything possible to find where the problem is as quickly as possible. Rest assured that this is currently our top priority.

    Once again, we are sorry for the inconvenience caused and wanted to thank you for your patience and understanding.

    Kind regards,

    Marion - Delcampe Customer Service
    • Creato 8 ago 2018 a 10:18
    • #893233
    What i found on the last 10 or so new listings:
    1. Ist pic upload never worked.
    2. 2nd pic upioad worked 50% of the time but pic disappeared after listing was completed with "Confirmation"
    3. Using the listing modification pricedure by uploading yet another pic worked every time.
    So...limited success but have loads to list so gave up.... :zzzzz:
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messaggi

    Regno Unito

    What i found on the last 10 or so new listings:
    1. Ist pic upload never worked.
    2. 2nd pic upioad worked 50% of the time but pic disappeared after listing was completed with "Confirmation"
    3. Using the listing modification pricedure by uploading yet another pic worked every time.
    So...limited success but have loads to list so gave up.... :zzzzz:
    • Creato 8 ago 2018 a 10:58
    • #893254
    "Using the listing modification procedure by uploading yet another pic worked every time".

    I found that did not always work first time either.
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messaggi

    Regno Unito

    It seems to be working OK now :applause:

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