I Forum - Combining Invoices

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Combining Invoices

hoatzinstamps 100% (131078x)

1126 messaggi

Regno Unito
Function not working. The system will not allow me to combine latest purchases with a previous invoice.

Alan Catherall
[Hoatzinstamps]
- Creato 10 gen 2017 a 16:05 (#654541)
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pipeline 100% (43642x)

452 messaggi

Danimarca
hoatzinstamps

Function not working. The system will not allow me to combine latest purchases with a previous invoice.

Alan Catherall
[Hoatzinstamps]

Creato 10 gen 2017 a 16:05

#654541
I have the same problem
- Creato 10 gen 2017 a 16:27 (#654550)
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mainlypostcards 100% (19865x)
Conto chiuso

3540 messaggi

Regno Unito
No doubt another temporary glitch.

I've done it successfully on the new site and so has Pipeline, according to another thread they started.
- Creato 10 gen 2017 a 16:43 (#654556)
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wycombe1 100% (88953x)

1949 messaggi

Regno Unito
For me the combined invoice function is currently not working. I have tried several times today with no luck!
- Creato 10 gen 2017 a 18:40 (#654595)
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wycombe1 100% (88953x)

1949 messaggi

Regno Unito
This morning still not working!!!
- Creato 11 gen 2017 a 04:48 (#654721)
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hoatzinstamps 100% (131078x)

1126 messaggi

Regno Unito
wycombe1

This morning still not working!!!

Creato 11 gen 2017 a 04:48

#654721
I gave up and did a workaround.
The customer concerned, a long standing Delcampe user, had already expressed her disappointment about the new site and its lack of intuitive functionality.
I guess this was a little bit of icing on the cake!

Alan Catherall
[Hoatzinstamps]
- Creato 11 gen 2017 a 04:58 (#654739)
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wycombe1 100% (88953x)

1949 messaggi

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Seems to be working again now!
- Creato 11 gen 2017 a 06:36 (#654802)
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quattro9020v 100% (17431x)

4 messaggi

Australia
Not working for me, although I'm not a gold seller.
- Creato 16 gen 2017 a 09:13 (#657022)
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fphila 100% (24363x)

9 messaggi

Turchia
Exactly true. I can not combine the invoices, either.
- Creato 16 gen 2017 a 11:43 (#657094)
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edwardx 100% (51736x)
Conto chiuso

55 messaggi

Regno Unito
Sometimes it works, sometimes not. I thought they had fixed it, but maybe it's broken again. Luckily my increased sales from having to list other sites are more than making up for the decline on Delcampe.
- Creato 16 gen 2017 a 20:40 (#657235)
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Amministratore

@miranda

548 messaggi

Belgio
Hi everyone

It is possible to group invoices - our IT department has worked on it and I can confirm the system works.

Here are the steps to follow to group your items into one single invoice:

- In your Sale tracking > To be invoiced, click on "Ask payment". If another payment request has already been asked AND if it has not been paid yet, the system will invite you to group it together. You will get a page with "Add to an existing payment request". And you will have the possibility to link it to one or several payment request(s) or to not link it at all, and create a new payment request.

- In your Sale tracking > To be paid, select the payment requests, then click on the button "Group" at the bottom right of the page. Again this can only be done, if no payment has been made yet.

Kind regards,
Miranda
- Creato 19 gen 2017 a 09:36 (#658273)
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Combining Invoices

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