Ricerca
Chiudere
  1. Benvenuto
  2. I Forum
  3. The Delcampe Website
  4. New Payment Methods
Elenco dei foro Elenco dei messaggi

New Payment Methods

  • franzs
    franzs 100% (863x)
    free

    3 messaggi

    Austria

    Hi,

    in the section of Bank transfer should be also IBAN included,
    now there is account number and BIC, that is not enough for a bank transfer,

    hope the webmaster gets this message,

    all the best
    Franz
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Hi,

    in the section of Bank transfer should be also IBAN included,
    now there is account number and BIC, that is not enough for a bank transfer,

    hope the webmaster gets this message,

    all the best
    Franz
    • Creato 1 ago 2013 a 20:44
    • #458873
    I was wondering if IBAN number was supposed to go in the "account" field and it was a question of bad/careless translation.
  • franzs
    franzs 100% (863x)
    free

    3 messaggi

    Austria

    I was wondering if IBAN number was supposed to go in the "account" field and it was a question of bad/careless translation.
    • Creato 2 ago 2013 a 02:00
    • #458896


    had a second look, I think you are right,

  • hoatzinstamps
    hoatzinstamps 100% (131051x)
    PRO advanced

    1122 messaggi

    Regno Unito

    I was wondering if IBAN number was supposed to go in the "account" field and it was a question of bad/careless translation.
    • Creato 2 ago 2013 a 02:00
    • #458896
    There is another problem with this payment method that has been overlooked.

    I am happy to accept bank transfers but for small payments I will add my bank's charge for small foreign payments which is £1. If I don't I will make a loss on small transactions.

    Also bank transfers from European customers will originate in Euros and be converted to sterling. I like to agree the amount of euros paid where a bank transfer is involved.

    There is nothing in the new system that will alert me to the fact that the customer wants to pay by bank transfer. Therefore, I cannot decide whether to include my bank charge and/or communicate the euro amount to be paid.

    I don't wish to withdraw this option for payment so I don't want to 'deactivate' the option. However, I do want to review the invoice amount to be paid before settlement. As far as I can see Delcampe will no longer allow me to do this.

    Any thoughts Delcampe?

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito



    had a second look, I think you are right,

    • Creato 2 ago 2013 a 06:02
    • #458965
    Having said that - I don't know how the system works in Europe, but for a bank transfer within the UK, only the account number is needed, so their would be a difference.

    Hopefully we will get some clarification from Delcampe about the issues raised.
  • 123ugis
    123ugis 100% (27768x)
    advanced

    180 messaggi

    Lettonia

    There is another problem with this payment method that has been overlooked.

    I am happy to accept bank transfers but for small payments I will add my bank's charge for small foreign payments which is £1. If I don't I will make a loss on small transactions.

    Also bank transfers from European customers will originate in Euros and be converted to sterling. I like to agree the amount of euros paid where a bank transfer is involved.

    There is nothing in the new system that will alert me to the fact that the customer wants to pay by bank transfer. Therefore, I cannot decide whether to include my bank charge and/or communicate the euro amount to be paid.

    I don't wish to withdraw this option for payment so I don't want to 'deactivate' the option. However, I do want to review the invoice amount to be paid before settlement. As far as I can see Delcampe will no longer allow me to do this.

    Any thoughts Delcampe?

    Alan Catherall
    [Hoatzinstamps]
    • Creato 2 ago 2013 a 06:21
    • #458966
    I also think that there is necessity for more comprehensive clarifications from Delcampe. Did the new system mean that buyer will get my bank account data before my invoice? In such case there will be again the problems with correct payments of shipping charges, which was in general removed when Delcampe recently give sellers option to block e-wallet usage by buyers before invoice is sent.
  • hoatzinstamps
    hoatzinstamps 100% (131051x)
    PRO advanced

    1122 messaggi

    Regno Unito

    Having said that - I don't know how the system works in Europe, but for a bank transfer within the UK, only the account number is needed, so their would be a difference.

    Hopefully we will get some clarification from Delcampe about the issues raised.
    • Creato 2 ago 2013 a 06:34
    • #458969
    The problem is that the European customer will pay from a euro account for credit to my sterling account. This is effectively a foreign transfer payment and most U.K. banks make a charge for the inward payment. My bank only charge £1 for small payments under £100.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    I also think that there is necessity for more comprehensive clarifications from Delcampe. Did the new system mean that buyer will get my bank account data before my invoice? In such case there will be again the problems with correct payments of shipping charges, which was in general removed when Delcampe recently give sellers option to block e-wallet usage by buyers before invoice is sent.
    • Creato 2 ago 2013 a 07:04
    • #458971
    That's a valid point as well.
    The "don't allow buyer to pay until I've sent an invoice" feature had eliminated those problems altogether.

  • franzs
    franzs 100% (863x)
    free

    3 messaggi

    Austria

    There is another problem with this payment method that has been overlooked.

    I am happy to accept bank transfers but for small payments I will add my bank's charge for small foreign payments which is £1. If I don't I will make a loss on small transactions.

    Also bank transfers from European customers will originate in Euros and be converted to sterling. I like to agree the amount of euros paid where a bank transfer is involved.

    There is nothing in the new system that will alert me to the fact that the customer wants to pay by bank transfer. Therefore, I cannot decide whether to include my bank charge and/or communicate the euro amount to be paid.

    I don't wish to withdraw this option for payment so I don't want to 'deactivate' the option. However, I do want to review the invoice amount to be paid before settlement. As far as I can see Delcampe will no longer allow me to do this.

    Any thoughts Delcampe?

    Alan Catherall
    [Hoatzinstamps]
    • Creato 2 ago 2013 a 06:21
    • #458966


    In the euro zone (SEPA) are no costs involved transfer money,
    to the UK you should inform your buyers in your parameter about the surcharge
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    The problem is that the European customer will pay from a euro account for credit to my sterling account. This is effectively a foreign transfer payment and most U.K. banks make a charge for the inward payment. My bank only charge £1 for small payments under £100.

    Alan Catherall
    [Hoatzinstamps]
    • Creato 2 ago 2013 a 07:08
    • #458973
    I state that I only accept bank transfer in GBP. I have received several of them for the exact amount. However, others have gone wrong, because the European bank wanted to make a charge for a transfer in GBP (and quite high ones as well; between 20 and 60 euros is what I've been told). The bank I use for IBAN payments, does not charge to receive payments, but charges £25 to make a payment. When necessary, I've told my buyers to make payment in euros, using the Delcampe currency converter. The difference of the actual billed amount and received amount has been less than what it would have cost in Paypal fees and on one occasion I ended a few pence better off.
  • hoatzinstamps
    hoatzinstamps 100% (131051x)
    PRO advanced

    1122 messaggi

    Regno Unito



    In the euro zone (SEPA) are no costs involved transfer money,
    to the UK you should inform your buyers in your parameter about the surcharge
    • Creato 2 ago 2013 a 09:34
    • #459004
    I do advise my buyers about the additional charge in my terms & conditions but sometimes it gets overlooked. The only control I currently have to ensure that the charge gets made is when the buyer asks for my BIC and IBAN numbers. At that point I know a bank transfer is contemplated and can sort things out with the buyer before the transfer is made.

    With the new system already knowing my BIC & IBAN details this safeguard will be circumvented.

    Alan Catherall
    [Hoatzinstamps]
  • atreidesqh
    atreidesqh 100% (13898x)
    free

    75 messaggi

    Italia

    I do advise my buyers about the additional charge in my terms & conditions but sometimes it gets overlooked. The only control I currently have to ensure that the charge gets made is when the buyer asks for my BIC and IBAN numbers. At that point I know a bank transfer is contemplated and can sort things out with the buyer before the transfer is made.

    With the new system already knowing my BIC & IBAN details this safeguard will be circumvented.

    Alan Catherall
    [Hoatzinstamps]
    • Creato 2 ago 2013 a 10:30
    • #459014
    I agree, I have roughly the same problem: I have to pay extra bank fees if I do more than a certain number of operations (including receiving a bank transfer) each month on my bank account, so I decided to ask the buyer to add the bank fee for small bank transfers below 5 Euro.
    I state this clearly in my terms and conditions in the "Message from the seller" section, but it seems that many buyers don't read that before buying; maybe Delcampe should allow us to add some text to the "Sales conditions" tab, where's plenty of free space.
    I also agree with 123ugis that it's a potential source of problems if the buyer gets the bank account data before the invoice.
  • tony41
    Conto chiuso
    free

    235 messaggi

    Regno Unito

    I agree, I have roughly the same problem: I have to pay extra bank fees if I do more than a certain number of operations (including receiving a bank transfer) each month on my bank account, so I decided to ask the buyer to add the bank fee for small bank transfers below 5 Euro.
    I state this clearly in my terms and conditions in the "Message from the seller" section, but it seems that many buyers don't read that before buying; maybe Delcampe should allow us to add some text to the "Sales conditions" tab, where's plenty of free space.
    I also agree with 123ugis that it's a potential source of problems if the buyer gets the bank account data before the invoice.
    • Creato 2 ago 2013 a 12:05
    • #459034
    Could one solution be not to put your bank details into Delcampe but indicate that you accept bank transfers? Bank details could then be supplied on request.
  • hoatzinstamps
    hoatzinstamps 100% (131051x)
    PRO advanced

    1122 messaggi

    Regno Unito

    Could one solution be not to put your bank details into Delcampe but indicate that you accept bank transfers? Bank details could then be supplied on request.
    • Creato 2 ago 2013 a 13:02
    • #459035
    Maybe ... but we don't know what will happen if the details are not entered.
    Over to Delcampe ....

    Alan Catherall
    [Hoatzinstamps]
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Could one solution be not to put your bank details into Delcampe but indicate that you accept bank transfers? Bank details could then be supplied on request.
    • Creato 2 ago 2013 a 13:02
    • #459035
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • xtf70
    xtf70 100% (9338x)
    free

    1490 messaggi

    Regno Unito

    Hi,

    in the section of Bank transfer should be also IBAN included,
    now there is account number and BIC, that is not enough for a bank transfer,

    hope the webmaster gets this message,

    all the best
    Franz
    • Creato 1 ago 2013 a 20:44
    • #458873
    So far, rubbish

    I can't put in the IBAN, and for domestic transfers I can't put in the bank sort code either

    Also the address/postcode is arse about face
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    So far, rubbish

    I can't put in the IBAN, and for domestic transfers I can't put in the bank sort code either

    Also the address/postcode is arse about face
    • Creato 2 ago 2013 a 15:18
    • #459047
    Good point - I'd forgotten about bank sort code. (not that I've ever had a domestic bank transfer)

    Ok, I will disable the bank transfer option, but leave it in my t&c's as it was. I think it states something along the lines of "details available on request after the sale"
  • moonstone
    moonstone 100% (55458x)
    advanced

    1028 messaggi

    Regno Unito

    So far, rubbish

    I can't put in the IBAN, and for domestic transfers I can't put in the bank sort code either

    Also the address/postcode is arse about face
    • Creato 2 ago 2013 a 15:18
    • #459047
    The IBAN will go in the account number box. I got mine all in, including the account name, which it then sorted to omit the spaces which show on my bank statement.