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Payment Status doesn't update

  • Account eliminato
    Account eliminato

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    Francia

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • giselles_postcards
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    38 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 20 ago 2012 a 05:21
    • #397584
    Hi there

    I think that you're having problems because you haven't activated your Delcampe Wallet. You don't have to use the wallet - but its designed to make life easier and seems to work quite well in my experience.

    When you pay using the wallet, Delcampe will update the sale to 'paid'. This not only tells you that you've paid, it also tells your seller that you've paid (otherwise, unless he checks his paypal account he might not realise that you have paid). If you pay through a means other than the wallet you need to update the sale status manually to 'paid' by clicking on the little icon that says paid. That should work - but personally I'd use the wallet and let the automated system update everything and that way you know your seller has been notified of your payment.

    Hope that helps

    Giselle
  • Account eliminato
    Account eliminato

    0 messaggi

    Francia

    Hi there

    I think that you're having problems because you haven't activated your Delcampe Wallet. You don't have to use the wallet - but its designed to make life easier and seems to work quite well in my experience.

    When you pay using the wallet, Delcampe will update the sale to 'paid'. This not only tells you that you've paid, it also tells your seller that you've paid (otherwise, unless he checks his paypal account he might not realise that you have paid). If you pay through a means other than the wallet you need to update the sale status manually to 'paid' by clicking on the little icon that says paid. That should work - but personally I'd use the wallet and let the automated system update everything and that way you know your seller has been notified of your payment.

    Hope that helps

    Giselle
    • Creato 21 ago 2012 a 08:35
    • #397728
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • giselles_postcards
    Conto chiuso
    PRO free

    38 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 21 ago 2012 a 10:49
    • #397767
    I think that you should be able to link your PayPal account without actually adding funds - the same with Skrill. Although Skrill allows you to add funds if you want to it isn't compulsory - but it can be handy. Obviously, in terms of buyer protection, Paypal is your best option.

    Giselle
  • Account eliminato
    Account eliminato

    0 messaggi

    Francia

    I think that you should be able to link your PayPal account without actually adding funds - the same with Skrill. Although Skrill allows you to add funds if you want to it isn't compulsory - but it can be handy. Obviously, in terms of buyer protection, Paypal is your best option.

    Giselle
    • Creato 21 ago 2012 a 11:20
    • #397781
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).