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Invoice "awaiting validation" - by whom?

  • mardwyn
    mardwyn 100% (260x)

    2 messaggi

    Regno Unito

    Folks,

    I requested an invoice from a seller, and subsequently received a payment request via e-mail.

    However, under my E-wallet the invoice/payment/total is described as "Awaiting validation" and prevents me from paying it.

    Has anyone seen this before and know how to resolve it?

    I've looked in the online help, but didn't find anything relevant, hence any help would be appreciated.

    Regards,

    Marcus





  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Folks,

    I requested an invoice from a seller, and subsequently received a payment request via e-mail.

    However, under my E-wallet the invoice/payment/total is described as "Awaiting validation" and prevents me from paying it.

    Has anyone seen this before and know how to resolve it?

    I've looked in the online help, but didn't find anything relevant, hence any help would be appreciated.

    Regards,

    Marcus





    • Creato 30 dic 2011 a 05:18
    • #364308
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 30 dic 2011 a 08:14
    • #364335
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • mardwyn
    mardwyn 100% (260x)

    2 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 30 dic 2011 a 08:21
    • #364338
    The message appears to have come direct from Delcampe. The title was:

    "[D*] Payment request from your seller ..."

    and contained the usual "We invite you to complete your purchases...".

    I asked the seller to send me another invoice and the second time there wasn't a problem. The only difference made was that the seller adjusted the postage costs because I asked for registered mail.

    The only other thing I can think of is that I tried to adjust the P&P cost of the first invoice, and it wouldn't let me. I didn't attempt the same thing on the second invoice.

    Unfortunately, I can't remember whether the first invoice allowed me to pay it before attempting (unsuccessfully) to alter the P&P to include registered mail.

    Very odd. I'll let Delcampe know what's happened and they can investigate further if they're feeling keen.
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 30 dic 2011 a 08:14
    • #364335
    Dimitri has now replied to that thread stating that the "pay now" option is greyed out and replaced by "Invoice awaiting validation" when the seller opts for not allowing buyers to pay until they've sent an invoice.