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Three days now: I can't get the search engine to work

mermaid163 --% (11837x)

36 messaggi

Stati Uniti
I can click and open up links from my favorites email notifications. I can even place a bid. But I can't get the SEARCH to work. HELP please!
- Creato 12 ott 2019 a 04:58 (#1048912)
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mermaid163 --% (11837x)

36 messaggi

Stati Uniti
I can link to individual listings from my email notifications of favorites, but when I go to see all items in a seller's store, Http 500 error message. When I go to do a search from the main BUY homepage, I get the same error.
- Creato 12 ott 2019 a 05:05 (#1048915)
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mermaid163 --% (11837x)

36 messaggi

Stati Uniti
I also get the message "502 Bad Gateway."
- Creato 12 ott 2019 a 05:06 (#1048918)
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Amministratore

@miranda

539 messaggi

Belgio
Hello,

We are sorry for the issue you are experiencing.
This issue is related to your watching list which contains over 50.000 items.
This has an impact on your favourite lists and on your searches.
We are working on this issue.

As soon as it is fixed, I will let you know.

Regards,
Miranda
- Creato 14 ott 2019 a 08:34 (#1049533)
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mermaid163 --% (11837x)

36 messaggi

Stati Uniti
@miranda

Hello,

We are sorry for the issue you are experiencing.
This issue is related to your watching list which contains over 50.000 items.
This has an impact on your favourite lists and on your searches.
We are working on this issue.

As soon as it is fixed, I will let you know.

Regards,
Miranda

Creato 14 ott 2019 a 08:34

#1049533
Thank you for explaining the problem. I am trying to delete many of the items from my watched list Is it possible to delete more than one at a time?
Thanks again,
Trishia
- Creato 15 ott 2019 a 14:31 (#1050190)
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Amministratore

@miranda

539 messaggi

Belgio
Hi Trishia,

The issue is now fixed, you should no longer encounter this problem.

Deleting several watched items from your list at the same time is not possible I am afraid.

I assume you won't be deleting your 50.000 items as this would take too much time but what you can start doing from now on, is deleting all the ones that have been closed recently.
It's just getting in the habit of deleting them in order to have a much cleaner list.

Have a good day,
Miranda
- Creato 16 ott 2019 a 05:41 (#1050301)
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mermaid163 --% (11837x)

36 messaggi

Stati Uniti
Thanks again so much! I am indeed working on deleting items It will be a slow but steady process!
- Creato 16 ott 2019 a 06:08 (#1050331)
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Three days now: I can't get the search engine to work

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