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items purchased via "buy now", which were auctions.

  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • moonstone
    moonstone 100% (55636x)
    standard

    1047 messaggi

    Regno Unito

    I have had that problem as well. It seems that the 2 parts of the system are not linked, so a buyer who had items in his/her basket prior to your changing the terms of the sale, retain the terms under which they originally put them in their basket.

    The point of changing, which I use as well, is NOT to have items finish when the seller is away or on holiday, and means the seller has to contact the buyer and explain that they will not be able to fulfil the sale until their return, which may be some time in the future.

    Delcampe, in my experience, comes out of this blameless and the buyer blames the seller for not being properly organised.

    It would be good to have this anomaly sorted out.
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    I have had that problem as well. It seems that the 2 parts of the system are not linked, so a buyer who had items in his/her basket prior to your changing the terms of the sale, retain the terms under which they originally put them in their basket.

    The point of changing, which I use as well, is NOT to have items finish when the seller is away or on holiday, and means the seller has to contact the buyer and explain that they will not be able to fulfil the sale until their return, which may be some time in the future.

    Delcampe, in my experience, comes out of this blameless and the buyer blames the seller for not being properly organised.

    It would be good to have this anomaly sorted out.
    • Creato 18 apr 2018 a 04:54
    • #851327
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • @miranda
    Amministratore
    @miranda

    552 messaggi

    Belgio

    Hello,

    The issue that has been reported here is being analysed now.
    We will get back to you as soon as I hear from the IT department.


    Kind regards,
    Miranda
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    Hello,

    The issue that has been reported here is being analysed now.
    We will get back to you as soon as I hear from the IT department.


    Kind regards,
    Miranda
    • Creato 19 apr 2018 a 08:41
    • #851741
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).