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Refund part of an invoice

  • wycombe1
    wycombe1 100% (87858x)
    premium

    1935 messaggi

    Regno Unito

    I am becoming increasingly irritated when I refund part of an invoice - for one item say that is damaged or cannot be found - to find the complete invoice then appears in the to be paid section.

    This particularly annoying when you are dealing with large numbers of invoices and are still a bit bleary eyed when sending reminders and the like.
  • mainlypostcards
    Conto chiuso
    free

    3540 messaggi

    Regno Unito

    I am becoming increasingly irritated when I refund part of an invoice - for one item say that is damaged or cannot be found - to find the complete invoice then appears in the to be paid section.

    This particularly annoying when you are dealing with large numbers of invoices and are still a bit bleary eyed when sending reminders and the like.
    • Creato 9 mar 2017 a 04:46
    • #680686
    I noticed that last week, when I made a partial refund for postage.

    I couldn't find the invoice afterwards - because I was looking in "items to be sent" and Del had moved it to the "to be paid" tab.
  • Account eliminato
    Account eliminato

    0 messaggi

    Australia

    I noticed that last week, when I made a partial refund for postage.

    I couldn't find the invoice afterwards - because I was looking in "items to be sent" and Del had moved it to the "to be paid" tab.
    • Creato 9 mar 2017 a 09:02
    • #680803
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Account eliminato

    0 messaggi

    Australia

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 9 mar 2017 a 17:09
    • #681091
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (87858x)
    premium

    1935 messaggi

    Regno Unito

    Maybe my memory is faulty but I do not remember this happening under the 'old' system. The 'new' system moves any invoice that has had a full or partial refund into the unpaid section - even invoices that have been archived. Surely if the 'old' could cope the 'new' should be able to as well!

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